Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worlds

The Amazon Family team within Amazon Identity is leading one of Amazon’s most exciting and highly visible projects. We are building the underlying infrastructure that delivers personalized experiences to hundreds of millions of customers globally. If you watch shows on Prime Video, own an Alexa Echo device, or access any number of other Amazon services that utilize profiles, it’s highly likely that you use the technology that our team delivers.

As a member of the Identity team, you will take the Amazon Family experience to next level. You will help Amazon to enhance customer experience for Amazon Family users by reducing Amazon customer's cognitive load in managing members in their Amazon Family at the same time providing them value added services. You will have significant influence on our overall strategy by helping define these features, drive the system architecture, and spearhead the best practices that enable a quality product.

You are expected to be a hands-on technical manager who understands and sets a high bar for all parts of the software development and deployment life-cycle including: design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. We're looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Software Development Manager for Amazon's eCommerce Platform Identity Services group.