Software Development Engineer - Neptune, The AWS In-Memory Databases Console Team
Amazon.com
The In-Memory and Emerging DB organization drives innovation across Amazon's
managed database services, owning and evolving the management consoles that serve over
295,000 monthly active users. Our console team spans five distinct database services –
ElastiCache, MemoryDB, DocumentDB, Timestream, and Neptune – and this role is dedicated
to the Neptune Console
Amazon Neptune is a fast, scalable, fully-managed graph database service used by thousands
of customers worldwide. Neptune powers a rich variety of graph use cases including
recommendation engines, fraud prevention, knowledge graphs, and drug discovery. The service
supports both the Resource Description Framework (RDF) and property graph data models,
along with their respective query languages.
This is a unique opportunity to shape the customer-facing console experience for one of the
fastest-growing graph database services in the industry. To learn more about Amazon Neptune visit: https://aws.amazon.com/neptune/
Our team understands and values work life balance. Most days, our entire team is co-located in the Dublin office, but support occasional remote work if needed. We generally keep core in-office hours from 10am to 4pm and provide flexibility for people to structure their working hours around them.
The role involves day time on-call responsibilities, typically once every 2-3 months. We don’t like to get paged in the middle of the night or on weekends; so we investigate operational gaps on a weekly basis, proactively root-cause issues and fix them for good.
Our team has a mixture of engineers from diverse backgrounds and tenures. We are dedicated to supporting new team members through on-boarding buddies and mentorship.
We try to assign projects based on each team member’s unique background and provide them opportunities to learn new skills to make them better rounded engineers. We celebrate knowledge sharing and encourage each member to participate and learn through team wide design reviews.
Our team is intentional in building a daily work environment where mutual respect, equity and positive recognition of differences are cultivated. We seek diverse perspectives in our team meetings and respect honest feedback to help us make effective decisions.
We are looking for experienced engineers who are enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive and inclusive team culture we’ve been building, while being excited to solve database problems and getting things done.
Amazon Neptune is a part of AWS Utility Computing (UC) which provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
Key job responsibilities
What You'll Do
• Design and implement features for the Amazon Neptune Console, delivering intuitive
experiences for graph database management.
• Build responsive, accessible UI components that allow customers to visualise, query, and
manage their Neptune graphs with ease.
• Integrate Neptune APIs and back-end services into seamless console workflows, ensuring
reliability and performance at scale.
• Contribute to the operational health of the console: monitor metrics, triage incidents during
business hours, and drive sustainable fixes.
• Collaborate with an agile, cross-functional team, fostering a start-up culture within a larger
organisation.
• Guide junior engineers on design decisions, code quality, and best practices for console
development.
• Participate in team-wide design reviews, sharing knowledge and contributing to the
technical direction of all five consoles.
• Champion the customer experience – advocate for usability, accessibility, and
performance improvements that benefit Neptune users worldwide.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
managed database services, owning and evolving the management consoles that serve over
295,000 monthly active users. Our console team spans five distinct database services –
ElastiCache, MemoryDB, DocumentDB, Timestream, and Neptune – and this role is dedicated
to the Neptune Console
Amazon Neptune is a fast, scalable, fully-managed graph database service used by thousands
of customers worldwide. Neptune powers a rich variety of graph use cases including
recommendation engines, fraud prevention, knowledge graphs, and drug discovery. The service
supports both the Resource Description Framework (RDF) and property graph data models,
along with their respective query languages.
This is a unique opportunity to shape the customer-facing console experience for one of the
fastest-growing graph database services in the industry. To learn more about Amazon Neptune visit: https://aws.amazon.com/neptune/
Our team understands and values work life balance. Most days, our entire team is co-located in the Dublin office, but support occasional remote work if needed. We generally keep core in-office hours from 10am to 4pm and provide flexibility for people to structure their working hours around them.
The role involves day time on-call responsibilities, typically once every 2-3 months. We don’t like to get paged in the middle of the night or on weekends; so we investigate operational gaps on a weekly basis, proactively root-cause issues and fix them for good.
Our team has a mixture of engineers from diverse backgrounds and tenures. We are dedicated to supporting new team members through on-boarding buddies and mentorship.
We try to assign projects based on each team member’s unique background and provide them opportunities to learn new skills to make them better rounded engineers. We celebrate knowledge sharing and encourage each member to participate and learn through team wide design reviews.
Our team is intentional in building a daily work environment where mutual respect, equity and positive recognition of differences are cultivated. We seek diverse perspectives in our team meetings and respect honest feedback to help us make effective decisions.
We are looking for experienced engineers who are enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive and inclusive team culture we’ve been building, while being excited to solve database problems and getting things done.
Amazon Neptune is a part of AWS Utility Computing (UC) which provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
Key job responsibilities
What You'll Do
• Design and implement features for the Amazon Neptune Console, delivering intuitive
experiences for graph database management.
• Build responsive, accessible UI components that allow customers to visualise, query, and
manage their Neptune graphs with ease.
• Integrate Neptune APIs and back-end services into seamless console workflows, ensuring
reliability and performance at scale.
• Contribute to the operational health of the console: monitor metrics, triage incidents during
business hours, and drive sustainable fixes.
• Collaborate with an agile, cross-functional team, fostering a start-up culture within a larger
organisation.
• Guide junior engineers on design decisions, code quality, and best practices for console
development.
• Participate in team-wide design reviews, sharing knowledge and contributing to the
technical direction of all five consoles.
• Champion the customer experience – advocate for usability, accessibility, and
performance improvements that benefit Neptune users worldwide.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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