**Req ID:** 334323 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Software Development Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Comprehensive responsibility breakdown, skills matrix and soft skills for Mainframe CICS/MQ Administrator. Years of experience required: +15 yrs Responsibilities: Product Install\Upgrade Product install\upgrades\maintenance of CICS and MQ. CICS Knowledge Deep understanding of CICS architecture, transaction processing, BMS, and macro-level commands. MQ Administration Expertise in configuring, monitoring, and troubleshooting IBM MQ environments. System Configuration Ability to tune CICS and MQ for performance, reliability, and scalability. Performance Monitoring Use of tools like RMF, SDSF, and SMF to analyze system metrics and optimize throughput. Security Management Familiarity with RACF, encryption, and access control mechanisms within CICS/MQ. Backup and Recovery Knowledge of disaster recovery drills, data replication, and failover strategies. Integration Skills Experience integrating CICS with DB2, IMS, APIs, and middleware like z/OS Connect. Troubleshooting Proficiency in dump analysis, debugging tools, and resolving system anomalies. Documentation & Communication Ability to write clear technical documentation and collaborate across teams. Continuous Learning Engagement with training platforms like IBM Z Xplore and Interskill Learning3. Skills Matrix: Competency Area Skill Focus Proficiency Level Tools / Technologies CICS Administration Region setup, transaction flow, BMS, resource definitions Advanced CICS TS, CICS Explorer, BMS, EXEC CICS, DFH commands MQ Administration Queue/channel configuration, message handling Intermediate IBM MQ Explorer, runmqsc, amqsput/amqsget System Configuration Performance tuning, scalability, reliability Competent z/OS, PARMLIB, SYSIN, SMPE Performance Monitoring Metric analysis, throughput optimization Intermediate RMF, SMF, SDSF, OMEGAMON Security Management Access control, encryption, RACF policies Intermediate RACF, AT-TLS, SAF, Top Secret Backup & Recovery Disaster recovery planning, failover testing Competent DFSMShsm, FDR/ABR, GDGs, HSM Integration and Messaging Middleware and database connectivity Competent z/OS Connect, CICS-DB2, IMS, APIs, MQSeries, WAS Troubleshooting Dump analysis, debugging, root cause isolation Advanced IPCS, Abend-AID, Xpediter, SYSLOG, SYSVIEW JCL & Utilities Batch job scripting, dataset management Intermediate JCL, IDCAMS, IEBCOPY, IEBGENER Documentation Change records, technical write-ups Competent Confluence, SharePoint, Word, Excel Soft Skills: Problem-Solving Critical for diagnosing complex system issues and implementing effective solutions. Communication Enables clear interaction with developers, DBAs, and business stakeholders. Teamwork Supports cross-functional collaboration in large enterprise environments. Adaptability Helps navigate evolving technologies, business needs, and unexpected outages. Attention to Detail Vital for precision in configuration, security, and performance tuning. Time Management Balances multiple systems, tasks, and priorities efficiently. Emotional Intelligence Maintains composure and empathy during high-pressure incidents or escalations. Mentoring & Coaching Fosters knowledge sharing and supports junior team members. Customer Orientation Aligns technical decisions with business goals and user experience. Conflict Resolution Helps manage disagreements constructively within technical teams. \#LI-LATAM **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (http://us.nttdata.com/en) Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . **_NTT DATA endeavors to make_** **_https://us.nttdata.com_** **_accessible to any and all users. 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