At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewThe purpose of the Configuration Analyst role is to review the different options within any solution pack product and determine the best way to modify the software to meet user needs. This includes monitoring and troubleshooting, when necessary, of the product. Typically, the analyst works closely with the team of Implementation Consultants.
Job Description
Work with Implementation Consultants to configure Noggin software in accordance with project deliverables and user requirements, specifically user stories and acceptance criteria.
Monitor and troubleshoot common and daily tasks and events as well as changes.
Write internal knowledge base and customer service materials.
Reproduce, test, resolve and document software bugs, defects, and problems.
Examine and evaluate current systems to identify needed updates or adjustments to the system.
Validate changes by testing configuration.
Train users on the new operation systems and provide support.
Stay up to date with current technologies and technical developments.
Accurate time logging and tracking in accordance with specified billable target of 80%.
Basic Requirements
Bachelor's degree or higher in a relevant field
0-3 years in a software configuration role - recent graduates welcome
Experience with Atlassian Suite
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your work you’ll get the following:
Contract of Employment (UoP)
Private medical coverage, Multisport
Life insurance (two annual income),
Employee Stock Purchase Plan – 15% discount for buying Motorola’s Stock units,
Employee Pension Plan – 3,5 % of the month’s salary gross, which goes to the retirement account
IP Tax Relief (up to 80%)
Yearly salary increase (depends on individual performance)
Yearly bonus (depends on company performance)
Flexible working hours (usually day starts between 7-10),
8 hours working day (30 minutes lunch break included).
Hybrid/ remote work
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Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanYesCompanyMotorola Solutions Systems Polska Sp.z.o.o
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.