Position: Soft Services Manager 

Location: Bishop Auckland, GSK - Barnard Castle

Role: Full Time

 

Mitie have a brand new opportunity for an established and organised Soft Services Manager to join their team in Bishop Auckland, Durham!

 

Job Overview Build a strong working relationship with both internal and external customers including sub-contractors to ensure that all services are delivered in a professional, timely and cost effective manner Lead by example: health and safety, environmental and quality requirements ensuring compliance with statutory, legislative and contractual requirements Manage and lead the Soft Services Campus teams (GxP cleaning, Non GxP cleaning, Moves, Logistics, Landscaping, FOH, Meeting room management, ASSC, visits & events)  Manage and lead the sub contractors for Soft Services  Drive the development of a professional and effective operational team Manage the delivery of Toolbox Talks, Safety briefings and corporate communications to all personnel Ensure the operational delivery team are trained and developed to meet the contractual obligations and conduct recruitment and selection and disciplinary and grievance activities as required Analyse operational performance and develop services to meet client's needs and the contract, controlling and minimising operational, financial and commercial risk Monitor and control supplier, sub -contractor and labour costs to ensure the financial targets for the site are achieved Collaborate with customers and internal stakeholders to compile site specific processes and procedures Support any site audits, including but not limited to, quality, health and safety and environmental, ensuring that the site is appropriately prepared, and that any corrective actions are closed off in a timely manner

 

What we are looking for Experience in an operational manufacturing environment  Posses exceptional customer service and communication skills and highly literate . Experienced in people management, including disciplinaries, grievances, appraisals and performance management Managing large, multi-disciplined teams Computer literate and experienced in using Microsoft applications Driven and motivated personality, expecting good standards of work and able to overcome barriers/ solve problems Be organised, good at time management and prioritisation of work