Job Description • Responsible for SoftGenetics test builds, reports and troubleshooting. • Automated SoftMolecular and SoftHLA labs through genetics modules (ABI, Roche cobas, Thermo Fisher TaqMan, Thermo Fisher NanoDrop, BD FACSDiva/FACSCanto for HLA and flow). • Interfaced the Soft suite with Epic to ensure charges dropped in Epic when integrated with SoftAR, thereby performing billing validations at various cost centers. • Assisted SCC Soft with developing interfaces and resulting methodologies for multiple sites. • Responsible for HLA/molecular/pathology interfacing of multiple interfaces (UNOS/NGS/STR/SBT/SSO). • Performed various project management tasks to ensure timely interface delivery. • Developed and documented testing and validation steps for all implementations. • Performed Epic charge reconciliations. • Wrote SQL reports to be run on the Oracle back-end for analytics and metrics. • Set up printers, test redirections and collection stops. • Provided break/fix support at all levels (labs/printers/tests/reports/interfaces). We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • SoftLab, SoftID, SoftMic, SoftPath, SoftGenetics, SoftHLA, SoftBank, SoftDonor, SoftMolecular, SoftReports, SoftFlow, SoftTotalQC, SoftAR and SoftHLA • All aspects of RBS, reports, middleware, interface testing and implementations (from start to finish) • Epic Beaker • Project management • UNIX and Citrix • Programming experience utilizing C++/Java/PHP/HTML/.NET (Object Oriented) • Informatica • PL/SQL and T-SQL • BS in Medical Laboratory Science • On-call support