At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleSocial Worker - Ambulatory Outpatient Services

                        

LocationCleveland

                    

FacilityCleveland Clinic Main Campus

                     

DepartmentEndocrinology-Medical Specialty Institute

                      

Job CodeT98837

                     

ShiftDays

                       

Schedule8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.  

As a Social Worker, you will help patients, families, and groups achieve better health outcomes by identifying and removing barriers that limit access to essential healthcare resources, with a primary focus on supporting underserved communities including individuals managing diabetes, obesity, and related comorbidities. In this role, you will address social determinants of health such as transportation, food insecurity, housing, and medication access, while collaborating closely with community health teams, exercise physiologists, outreach programs, and Endocrinology providers. You will play an active role in community programs, including strong involvement at the Langston Hughes, Lutheran, and Euclid Smart Gym locations, which offer free gym access, health screenings, body composition analysis, and personalized fitness programs. Your work will also support initiatives such as prescription produce programs, food pantry resources, teaching kitchens in development, and diabetes and weight-management support groups.

A caregiver in this role works a hybrid schedule from 8:00 a.m. – 4:30 p.m., with three days onsite and two days remote.

A caregiver who excels in this role will:

Assist patients, families and groups in achieving improved health outcomes by reducing or removing obstacles that interfere with ability to use health resources effectively.  

Plan interventions based on care coordination, population health and patient-centered medical home philosophies. 

Assess psychosocial risk factors of patient, family, community or population related to level of functioning, appropriate and adequate support systems, ability to cope with adversity and reaction to illness. 

Develop plans of care for patients or populations based on current situation and assess needs of the patient, caregiver and community or the population to be served. 

Participate in care coordination and transition management as patients and populations move across the healthcare continuum. 

Collaborate with post-acute providers to meet the needs of complex patients between ambulatory care visits.  

Other duties as assigned. 

Minimum qualifications for the ideal future caregiver include:

Master’s degree in social work (MSW)

Current state licensure as a Social Worker. Eligible licensures include: LSW, LISW, LISW-S or PC

Social Work or Case Management certification (CCM) within one year of eligibility

Basic Life Support (BLS) certification through American Heart Association (AHA) or American Red Cross

Experience in ambulatory care, hospital patient care or related field

Knowledge of community resources and ability to coordinate care across transition points in the healthcare continuum

Excellent communication skills-verbal and written-to work collaboratively with multidisciplinary teams and post-acute providers for optimal patient or population outcomes

Physical Requirements:

May require periods of standing, sitting and the ability to walk to various locations throughout the campus and enterprise as well as community settings for care planning and to attend meetings.

Requires good visual and hearing acuity through normal corrected means.

Requires manual dexterity to document in EHR and work with office equipment and other technology as required.

Personal Protective Equipment:

None required

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic is pleased to be an equal employment opportunity employer.