Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Provides patients and family members with the education and advice needed to cope with issues that arise from various emotional or physical problems. Coordinates a variety of services such as crisis intervention, bereavement, client advocacy, referrals, prevention, education, discharge planning, and implementation and psychosocial assessments. Collaborates in the development and implementation of performance improvement activities.

Job DutiesCollaborates with a multidisciplinary healthcare team and assists the patient and/or family in the development and implementation of a care plan. Conducts detailed psycho-social assessments/evaluations to interpret the social, environmental, and medical needs of the patient and family. Serves as a liaison between the community and healthcare network and helps facilitate smooth transitions and placement of patients. Intervenes and communicates with appropriate individuals (physician team members and insurance companies) to ensure appropriate utilization of resources, quality care for patients, care facilitation, and appropriate payment. Compiles patient information such as diagnosis, reason for appointment procedure, medications, allergies, and other applicable information prior to scheduled appointment or procedure. Schedules, reschedules, and cancels physician appointments for post-discharge follow up. Conducts functional assessments upon admission, quarterly, and annually. Works cooperatively as a member of the patient care team to ensure appropriate use of hospital resources. Assists in identifying/correcting problem areas and improves hospitality and resident services. Participates in designated collaborative rounding processes.
Minimum QualificationsBachelor’s Degree Social Work or Bachelor’s Degree Health Related Field 1 year Experience in a medical/clinical setting. and 1 year Prior electronic medical record (EMR) experience. Ability to manage priorities in a fast paced, entrepreneurial environment. Ability to set priorities to coordinate care plan efficiently. Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Knowledge of computer applications and analytical tools. Understanding of digital and social media marketing.
Preferred Qualifications Training in a clinical setting performing complex care coordination services. Bilingual preferred, if defined practice/population requires.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

700 E Broad St

Primary Location:

Lehigh Valley Hospital- Hazleton

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Per Diem dayshift and variable hours

Department:

1017-00027 Rehab Unit - Physical Therapy