Job Description A client of Insight Global is seeking a part time Social Media Technology Coordinator/Admin to join their team. Compensation: $30/hr to $35/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • Hard Skills needed: o Very experienced: Project/Process Management with a special focus on coordinating between technical teams and non-technical teams, Microsoft List, Microsoft Power Automate o Beneficial, but not mandatory: Meta Business Manager, YouTube, TikTok, Sprinklr, Bitwarden, Bl.Ink • Soft Skills needed: Service oriented, patience, able to keep overview over many different tasks, delivering tasks complete & on time, translating technical topics to non-technical experts, ability to handle that the client is a big corporation with many existing processes and a complex stakeholders • Expected workload: On average ca. 25h per week in 2025 with the possibility to extend hours in 2026. Some flexibility within CET time zone working hours is required for important meetings. • Timings: Start asap, latest by end September Tasks 1. Microsoft List Administration: Administration of an internally-built tool based on Microsoft List, incl. manage access, edit/add tags, troubleshoot, respond to e-mails via the dedicated support inbox, etc. 2. Microsoft Power Automate Administration: Setup of new automation flows, manage existing automation flows, troubleshoot 3. Access management: Regular review of access to various tools (e.g. Sprinklr, Bitwarden, etc.), incl. reviewing agency requests, obtain approvals, brief the client’s technical team on needed changes, and verify the changes are made correctly 4. Coordination with client’s technical team • Coordinate between the internal technical team, client and the agencies for the execution of livestreams on social media platforms (incl. YouTube, TikTok, Twitch, etc.) • Submit tickets to the internal technical team upon client briefing and ensuring everything is executed properly by them on time. • Collaborate with the internal technical team on projects involving Sprinklr, social media platforms (e.g. Meta Business Manager), etc. • Test if things are working as needed and providing feedback (e.g. if internal technical team requires someone to test something in Sprinklr) • Participate in pilots, e.g. automations in Sprinklr, request information from providers, etc. 5. Coordination with social media platforms (e.g. Meta, Alphabet, TikTok): Work with the platform partners and internal & external stakeholders to ensure everything is executed properly & on time following the client brief. 6. General social media admin, including • Regular review of European publications on social media channels to assess if anything needs to be adjusted (e.g. removal of posts where usage rights have expired, correcting publishing mistakes, etc.). Making some adjustments independently and briefing other teams for any adjustments required to be made by them. • Regular review of social account settings to verify that everything is set correctly 7. URL administration via Bl.Ink: Create & edit short URLs social media needs (incl. UTM), pull 8. Review existing processes in this area and suggest improvements in alignment with other teams 9. General support of client on technical topics. Focus is on Microsoft products, Sprinklr, Bitwarden, Blink & social platforms. Can also include research of new tools or finding other relevant information. 10. Client Updates: Weekly status meetings with client & updating task tracker. Meetings with agencies, client and tool providers null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.