Come and work with us.

 

We are looking for a talented and accomplished Social Media Insights & Listening Analyst to join our team.

 

As a Social Media Insights & Listening Analyst, your daily responsibilities will include:

 

Conduct social listening and conversation audits across a variety of digital platforms Monitor brand reputation and potential crises, with daily tracking and detailed reporting Analyze online conversations and customer insights across social media platforms—including Facebook groups and forums—on relevant trends, products, brands, and companies Lead both quantitative and qualitative research studies, delivering actionable insights and strategic recommendations Map and assess online debates and trending topics, identifying key arguments, influencers, and sensitivity levels Evaluate and report on clients’ social media performance, offering data-driven recommendations for improvement Perform competitive benchmarking and track industry trends in social media, social listening, and customer care Stay up to date on the latest social media tools, technologies, and emerging trends

 

To succeed in the role, you will need to have : ‎

 

Mandatory: Master’s degree from a university, business school, or communication school, with a specialization in Data Analysis & Processing Mandatory: Fluency in Portuguese, Spanish, and English (spoken and written) Deep passion for the digital and social media landscape Proficient in Microsoft Office, especially Excel and PowerPoint Skilled in using digital analytics and social listening platforms (e.g., Sprinklr, Talkwalker, or similar) Excellent writing skills with impeccable spelling and grammar Energetic, detail-oriented, inquisitive, and creative mindset Benefits.

 

Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture

 

Go further with Foundever™

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

 

Apply today!