Social Media Coordinator [Communications Broadcast & Multimedia Production Coordinator] **POSITION DETAILS** As New York’s leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer School. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its' 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience. Reporting to the Digital Strategy Manager, the Social Media Coordinator is responsible for creating, curating, and managing content across the university’s social media platforms to engage and grow our online community. The ideal candidate will have a deep understanding of social media trends, strong communication skills, and the ability to craft creative, compelling content that reflects the values and mission of the school. This role will collaborate with various departments, including Admissions, Student Life, and Alumni Relations, to highlight university events, achievements, and stories. In addition to the CUNY Title Overview, the Social Media Coordinator will be responsible for the following duties: + Develops,curates,andmanagesdailysocialmediacontent(text,images,videos)thatengagestheuniversity community and strengthens the brand. + CreatesgraphicsandvideosusingtoolslikeCanva,AdobeCreativeSuite,orsimilarsoftware. + Monitorssocialmediatrendsandintegratesbestpracticesintocontentstrategies. + Activelyengageswithstudents,faculty,alumni,andprospectivestudentsthroughcomments,messages,and interactions, fostering a sense of community and school pride. + Respondspromptlytoinquiriesandcomments,maintainingapositiveandprofessionaltone. + Tracksandanalyzesperformancemetricsacrossplatformstomeasuretheeffectivenessofsocialmediacontent and campaigns. + Preparesmonthlyreportsonsocialmediaperformanceandprovidesinsightstooptimizefuturestrategies. + CollaborateswithdepartmentssuchasAdmissions,StudentLife,andAlumniRelationstopromoteuniversity events, achievements, and student stories. + Assistsindevelopingandexecutingsocialmediacampaignsforkeyuniversityinitiativeslikeopenhouses,student recruitment, and fundraising events. + Provideslivesocialmediacoverageforevents,capturingphotosandvideosasneededto highlightimportant moments and engage followers. + Maintains and updates the university’s social media presence on platforms including Instagram, Facebook, Twitter/X,LinkedIn,TikTok,andYouTube;ensuresallsocialmediaactivitiesalignwiththeuniversity’sbranding guidelines and maintains a consistent voice. + Evaluatesnewandemergingplatformsforpotentialalignmentwiththeuniversity’sgoals. NOTE: + Until further notice, work will be performed in a hybrid manner with 70% onsite presence. + Candidates must be legally authorized to work in the United States on a full-time basis. **QUALIFICATIONS** Bachelor's degree required. Preferred Qualifications: + Bachelor’sdegreeinMarketing,Communications,Journalism,orarelatedfield. + 1-2yearsofexperiencemanagingsocialmediaaccounts,preferablyinhighereducationorforabrand. + Experienceworkinginauniversitysettingorwithhighereducationclients. + Proficiencyinsocialmediaplatforms(Instagram,Facebook,Twitter/X,LinkedIn,TikTok,YouTube). + Experiencewithsocialmediamanagementtools(e.g.,Hootsuite,SproutSocial,Buffer). + Basicgraphicdesignandvideoeditingskills(e.g.,Canva,AdobePhotoshop,Premiere). + Strongwrittenandverbalcommunicationskills. + Abilitytoworkindependentlyandaspartofateaminafast-pacedenvironment. + Creativemindsetwithaneyeforvisualstorytellinganddesign. + KnowledgeofSEO,SEM,anddigitalmarketingbestpractices. + Abilitytounderstandandanalyzedatatoinformcontentstrategies. + Photographyorvideographyskills. **CUNY TITLE OVERVIEW** Supports the creation and maintenance of multimedia communications. - Collaborates with internal and external personnel to develop multimedia concepts to communicate key messages - Creates content utilizing one or more types of media (e.g., photography, video, audio, and web technologies) - Coordinates pre-production, production and post-production activities - Designs, edits, and uploads content to internal and external sites and programs - Maintains archives, materials, and project documentation - Performs related duties as assigned. **CUNY TITLE** Assistant to HEO **FLSA** Non-exempt **COMPENSATION AND BENEFITS** Salary commensurate with education and experience, from $54,725 - $59,444. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. **HOW TO APPLY** From our job posting system, select "Apply Now", create or log in to a user account, and provide the requested information. If you are viewing this posting from outside our system, access the employment page on our web site and search for this vacancy using Job ID# 31007 or Title. + Applicants must attach a resume and cover letter. + Candidates must be legally authorized to work in the United States on a full-time basis. **CLOSING DATE** October 14, 2025 **JOB SEARCH CATEGORY** CUNY Job Posting: Managerial/Professional **EQUAL EMPLOYMENT OPPORTUNITY** CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 31007 Location School of Professional Studies