About Us

People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? 

Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907.

About the Role

The MHCSS Senior Recovery Worker is responsible for providing leadership and mental health practice support to the team, co-coordinating and delivering individualised recovery support to participants within the community and establishing and maintaining relationships with Gold Coast Hospital & Health Services and other service providers.

Key Role Accountabilities:

Work in accordance with and provide direction to the team on psychosocial rehabilitation, social inclusion and recovery orientated practice frameworks.Provide operational support and leadership to the team in the program managers’ absence.Build strong working relationships with Gold Coast HHS – triage referrals and provide consultation as necessary.Provide assertive and practical support to access services related to individual needs. Outreach and in home/ community-based support.Provide family and carer support with a focus on encouraging clients to maintain links with and grow natural support networks.Facilitate linkage to ongoing community supports as necessary e.g. primary care providers, community sector agencies (for example, drug and alcohol services, community health, housing/ accommodation services).Support to maintain good physical and mental health. Coordination and prompting for planned appointments and liaison with key care providers.Support to engage in community services (including the Group based Peer Program) that focus on peer support, skill development, enabling community integration and family supportLinkages to community participation (volunteering), employment or study through local partner connections.Undertake professional development which includes regular supervision and reflective practice.Participate in and lead client case reviews within and external to Wesley Mission QLD to ensure that client service continuity, an individualised approach to services and clear pathways of transition to a more independent life is achieved.

About You

Tertiary qualifications in community, social welfare, health or a related discipline.Experience working in senior roles within a recovery-orientated service framework for mental health.Passionate about making a positive change in the lives of people managing mental illness.Deep understanding of the principles of recovery in the mental health setting.Demonstrated knowledge and appreciation of the issues associated with living with a mental illness.Demonstrated experience working with people with complex mental health support needs across the phases of service delivery including assessment, recovery-oriented practices, community engagement and evaluation of services delivered.Capacity to work independently and collaboratively within a team environment including being accountable for the effective delivery of client services.Sound communication and interpersonal skills including the ability to engage, negotiate, advocate, collaborate and undertake joint innovative problem solving.Demonstrated effective PC skills including MS Office and related applications packages (including reporting).

Desirable:

Minimum Certificate IV in Mental Health or Peer Worker or a related area.Experience providing care coordination within a mental health setting.Understanding of the principles and standards of the Disability Services Act (Qld 2006) and the National Mental Health Standards and how they relate to providing effective and accountable services.

Why WMQ?

We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story.

We offer our team members:

Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace!

Access to salary packaging benefits that enable you to increase your take-home pay

Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage

Access to discounts on private health insurance, gym memberships and travel

WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.