Dehradun, India
8 days ago
SMB U&R Manager ( 82459404 )
Posted Date

01 Apr 2025

Function/Business Area

Sales and Distribution

Location

Dehradun

Job Responsibilities

1. Account management and service assurance to high value customers
2. Building & Nurturing Account focused relationship
3. Enhance revenue from existing customers through upsell and cross sell
of products
4. Minimise revenue erosion by prevention of churn and downgrade
5. Maintain account hygiene through timely complaint resolution,
collections and regulatory requirements update

Education Requirement

Any Graduation (MBA Preferred)

Experience Requirement

5-10 Years

Skills & Competencies

1. Account management skills - ability to act a single point window
between customer and cross functional teams
2. Communication Skills - Ability to convey thoughts effectively
3. Negotiation Skills - Ability to sell in competitive market
environment
4. Leadership Skills - Ownership Mindset

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