Shanghai, Bayern, China
1 day ago
SMB Lead
Why SoftwareOne?

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and handle everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 9,300 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 60 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en

 


The role

Understand, support and drive SoftwareOne’s vision statement, sales objective and goals to ensure a consistent go to market strategy.Implement and follow the Inside Sales goals and roadmap, cascade tactics downstreamUpscale and support growth of SoftwareOne China business.Manage and support customer backordersSupport and set the Inside Sales Quarterly KPI metricsAllocate Accounts and BDM alignment across the Inside Sales representativesManage team workload and productivity, set and delegate tasks where requiredManage induction program for new starters, ensure individual to fully functional asapManage and set the quarterly goals according to the company's visionUnderstand and support the full process of quote stage through to order stage through to customer invoice through to payment.Act as an escalation point of customer escalations and queries, if necessary escalate to appropriate managersEnsure an advanced level of software product and License program knowledge across the teamSupport vendor and Sales incentives, drive motivation and encourage performance to achieve results
What we need to see from you

Excellent Leadership and organizational skillsProven leadership and ability to orchestrate resources and motivate teamsDemonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goalsUnderstanding of customer expectations and drivers that influence customer behavior.Excellent communication & Presentation skillsSound decision making and organizational skillsAbility to present complex information to a variety of audiencesProven experience leading teams, managing customer relationshipsAbility to develop and execute multiple priorities and approaches to meet objectives.Good interpersonal skillsIdentify and report all customer quality or compliance concerns immediately to the Quality Organization.
Job Function

Sales
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