ESSENTIAL JOB FUNCTIONS: Observes all activity within assigned area offering assistance to slot players, and instruction and advice on machine functions and payouts. Knowledge of the various types of slot machines and is able to identify major  malfunctions and correct minor machine malfunction. Identifies jackpot and hopper fill transactions, processes and completes them promptly, accurately and with a high degree of service. Aware of the various types of slot cheating methods and is able to recognize any potential attempts while monitoring assigned section. Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of supervisory personnel. Well versed on various property events and relays same to slot players in assigned area. Understands and complies with company and departmental directives. Adheres to regulatory, departmental, and company policies in an ethical manner.

 

QUALIFICATIONS: High School Diploma or equivalent required. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be 18 years of age. Must be able to obtain Missouri Gaming License. Must pass background check  Must be able to work any day of the week and any shift, including holidays and weekends. Must present a well-groomed appearance. WORK ENVIRONMENT REQUIREMENTS:   Must be able to work independently along with a team mentality. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more. Must be able to stand for prolonged periods of time or entire shift. Must be able to work at a fast pace and in stressful situations. Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust. Must be able to read, write, speak and understand English. Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.