Skybox Security Engineer Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Skybox-Security-Engineer\_25033559) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Position Summary:** Strong IT/Information Security professional providing Engineering Support for multiple infrastructure applications and systems, while driving continued IT Operations Management service improvements. Possess strong analytical ability in solving IT problems, working towards automation, and elimination of systems and or process bottlenecks. Ability to lead and coordinate timely issue resolution for critical applications in partnership with other technicians from database, web service, network, storage, OS system admin, application developer, and management teams. Leverage skillset with Windows OS, Java, UNIX OS to aide in tools and process automation development. Provide services that include monitoring, documentation, change control, troubleshooting, and process improvement in support of tools operations. **Responsibilities:** + Troubleshoot, resolve system and endpoint issues. + Coordinate implementation of changes, break-fix, and upgrades to production systems. + Deliver technical documentation for all projects completed. + Service customer work requests for supported tools. + Perform root cause analysis for recurring problems by partnering with other teams and vendors to develop long-term resolutions, including implementing preventative measures to minimize problems and production outages. + Manage production changes, releases, and upgrades in a collaborative environment in accordance with lifecycle methodology and risk guidelines and data management. + Perform testing and shakeout procedures during/after active incidents or deployments during or after regular business hours. **Required Skills:** + Solid Windows, UNIX, Linux, Wintel, systems administration skills. + Information security knowledge as well as vulnerability detection tools experience. + Strong problem root cause diagnosis skills and desire to learn processes, new products, applications, and technology. + Manages activities related to maintenance of the application systems that are running the daily operations of the firm. + Ability to work as part of a team - Candidate will work closely with Engineering, Technology, Vendors, and other teams. **Desired Qualifications:** + Technical hands-on skills working with Tools like Tanium, CrowdStrike, Qualys, Rapid7, Tenable, Skybox, ServiceNow. + Great soft skills – People and communications skills are essential. + Good proficiency in system, network, security and database operations, protocols, and industry standard technologies. + Experience in command line interfaces (CLI), third party APIs and integration. + Experience in server administration with Red Hat Enterprise Linux and Windows Server + Good understanding of developing fault tolerant solutions and knowledge in horizontal scaling and resiliency/HA. + Ability to juggle competing priorities and adapt to changes in project scope. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.