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At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

 

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

 

With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

 

You will excel and enjoy this position if you are ready to actively handle the following missions:

 Sales & Customer Service 

Active support and advice for our customers in their departments (Make Up, Skin Care, Hair Care, Fragrance) and beauty trends on the sales floor  Living the Sephora Attitude (Welcoming, Knowing, Closing)   Selling products through in-depth product knowledge and establishing customer relationships at eye level  Passing on knowledge about products, trends and beauty news 

 

Services 

Continuous further development of your own expertise  Sharing your own expertise with the team  Short and insightful services in all departments  Implementation of beauty classes  Responsibility for the Beauty Hub  Development of team looks to support brands, trends and animations 

 

Operations  

Ensuring product presentation in accordance with visual merchandising specifications   Assortment and merchandise maintenance   Ensuring that the sales floor is fully stocked and preparing products for sale   Cleaning the furniture and products on the sales floor   Warehousing & stocking of goods in the warehouse and on the sales floor  Support with the conversion/construction of merchandising updates  Carrying out inventories  Operating cash register  Additional tasks related to the daily business 

KPIs

Conversion Rate  Items per basket  Average basket  Customer feedback/satisfaction  Number of services 

 

Do not hesitate to apply if you have…

Personal Skills

 

Communicative, reliable, organized  Team spirit   Open, motivating and friendly manner 

 

Experience & Technical Skills

 

Completed training in the respective departments (training period: at least 6 months)  At least 3 years of professional experience in the respective department  Excellent communication skills with customers  Mature experience in retail, consulting and dealing with customers  Good knowledge of the beauty industry & trends  Fluent in English or native language of the country 

 

Being LVMH  

 

Acts people oriented  Shows creativity and drives innovation  Strives for excellence  Entrepreneurial spirit & mindset 

 

Here, you will find: 

Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit  Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead  Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference 

 

Join us and belong to something beautiful.  

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

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