Location: Bend, Oregon
Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.
This role comes with amazing perks & benefits because we want our employees to Work Where You Play!
Free employee season pass and free or discounted dependent(s) season pass
Free and discounted friends & family day passes
Free transportation to & from Bend, Sunriver, and La Pine
Discounts across the resort (food & beverage, retail, rentals, lessons & more)
Employee housing program
401k with up to 5% company match & immediate vesting
Discounted onsite daycare
Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts
Position Summary
Sales Agents work indoors in a high business volume environment at the Snowsport Desk in the Gateway Building and Sunrise Rentals. Sales Agents have high guest contact requiring quality customer service skills, and must have the ability to work well with the public constantly, sometimes under stressful conditions.
Essential Functions/Major Responsibilities
Interact with Guests in person and over the phone to assist in the sales and booking process.
Have the knowledge to book all SRS products in RTP and assign private lessons in Flaik.
Assist the Sales and Private Supervisor or Lead in assigning and adjusting private lesson assignments.
Overall customer service for SRS guests.
Secondary Function
Assist the Guest Service team in Gateway.
Assist with on-snow needs to dispatch private lessons if needed.
Demonstrate a “systems thinking” mindset and promote company-wide systems awareness to staff.
Shovel snow
Interpersonal Contacts
Applicant must be able to work in a group environment both within the department and also the mountain as a whole. A Sales Agent must have strong guest service and communication skills to develop a working partnership with guests.
Specific Job Skills
Technical: Have an understanding of our ability levels and what they mean. RTP and Flaik experience preferred.
Additional: Due to the sensitive nature of this position, a criminal background check will be conducted after the position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
Education/Related Experience
Minimum education required: None
Minimum time in related position: None
Current Hiring Rate: $16/Hour
Minimum Age Requirement: 18+
Come Work Where You Play!
Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.