Position Purpose:

The SSC Satellite Campus Site Specialist serves as a strategic partner to associates, leaders, and site coordinators, driving process improvement and supporting business initiatives across assigned building(s). This role is responsible for designing, developing, and distributing key reports, identifying opportunities for improvement, and recommending strategic initiatives that enhance operational efficiency and associate engagement. The Site Specialist collaborates with cross-functional business partners—including satellite site coordinators, facilities, Human Resources, administrative assistants, internal communications, events management, and leadership—to analyze and interpret data, present results, and recommend solutions that align with organizational goals.


Key Responsibilities:

30% - Event and Site Management - Plan, recommend, and coordinate associate engagement events, leveraging data analysis to identify trends and opportunities for improvement. Analyze site-specific program needs, monitor supplies, and develop solutions to optimize resource allocation. Maintain and interpret records for all sites, collaborating with satellite site coordinators to ensure effective budgeting and process improvement. 20% - Process Improvement and Coordination - Lead the design, development, and implementation of site and program processes, identifying opportunities for improvement and recommending strategic solutions. Analyze and interpret functional requests, supporting process optimization for SSC and satellite locations. Collaborate with leadership to ensure alignment and consistency in site coordination and process improvement initiatives.20% - Reporting & Data Analysis - Design, develop, and distribute key reports to business partners and leadership, identifying trends and presenting actionable insights. Analyze data across all sites to identify opportunities for improvement and support strategic decision-making. Present results and recommendations to leadership, supporting continuous improvement and strategic planning. 30% - Strategic Collaboration & Communication - Serve as a liaison between site coordinators, leadership, associates, and cross-functional business partners to drive strategic initiatives and process improvements. Design and develop communication strategies and key reports to present results and insights to leadership and stakeholders. Partner to ensure site communications are optimized, compliant, and support continuous improvement. Support leadership in planning and aligning communications to promote consistency and strategic objectives.
 

Direct Manager/Direct Reports:

This Position typically reports to the Sr. ManagerThis position has 0 Direct Reports

Travel Requirements:

Travel between locations required.
 

Physical Requirements:

Most of the time is spent sitting or standing in the same location or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
 

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 

Minimum Qualifications:

Must be 18 years of age or olderMust be legally permitted to work in the United States
 

Preferred Qualifications:

Working knowledge of TableauWorking knowledge of Microsoft Office Suite.Demonstrated ability to collaborate and work effectively with cross-functional teams.Demonstrated project management skills.Excellent written and verbal communication skills.Experience supporting the planning and execution of projects or programs.Experience with Microsoft Office tools.Familiarity with project planning and execution.Ability to learn project management execution in a fast-paced environment.
 

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
 

Preferred Education:

No additional education.
 

Minimum Years of Work Experience:

3
 

Preferred Years of Work Experience:

No additional years of experience
 

Minimum Leadership Experience:

None
 

Preferred Leadership Experience:

None
 

Certifications:

None
 

Competencies:

CourageTech SavvyDrives EngagementDrives ResultsOrganizational SavvyAction Oriented: Ability to prioritize multiple tasks, operate under pressure, and meet deadlines.Manages Ambiguity: Adaptable, embraces change, and adjusts quickly to changing work environments.Collaborates: Builds strong partnerships and works collaboratively with others to meet shared objectives.Plans and aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.Communicates Effectively: develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.Customer Focus: Takes action to meet customer needs and resolve problems when they arise.Making good and timely decisions that are consistent with the organization's vision and objectives.