CGI is seeking an experienced SRE with a focus on integration and AIOps/ITOM architecture to join its Managed Services Practice in Montreal. The role involves designing, integrating, and optimizing intelligent monitoring solutions to improve the reliability and performance of our clients’ IT operations.
Operating in a modern environment focused on automation, observability, and proactive operations, the candidate will also contribute to initiatives across CGI’s global delivery centers.
Key Responsibilities
• Design and document integration architectures for AIOps, ITOM, and monitoring in hybrid or multi-cloud environments
• Evaluate and recommend tools that best address client needs
• Collaborate with enterprise architecture, cybersecurity, and operations teams to ensure seamless integration aligned with CGI standards
• Implement, configure, and automate observability and event management tools
• Build solutions enabling proactive incident detection, correlation, and automated resolution
• Document designs, processes, and best practices
• Contribute to technology watch and development of AIOps/ITOM capabilities
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Required Profile
• 3–5 years of experience in SRE, IT operations engineering, or integration architecture
• Solid understanding of AIOps, ITOM, monitoring, observability, and automation
• Ability to integrate various monitoring tools (correlation, event management, alerting, etc.)
• Strong skills in technical design, documentation, and team coordination
• Comfortable working in complex environments with varied stakeholders
• Autonomous, curious, and analytically minded
• Bilingual (French and English) required
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What CGI Offers
• High-impact technology projects with major clients
• An environment driven by innovation and operational reliability
• Career growth opportunities in cloud, automation, and AIOps
• A collaborative, passionate team within a globally recognized organization
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Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
Use of the term ‘engineering’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator. We are seeking individuals with expertise in IT engineering-related functions, but licensure from an engineering regulator is not a prerequisite for this position. Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation.
Use of the term ‘architect’ in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices architecture or possesses the requisite license as prescribed by the applicable provincial or territorial architect regulator. We are seeking individuals with expertise in IT architect-related functions, but licensure from an architect regulator is not a prerequisite for this position. Architecture is a regulated profession in Canada which is restricted in terms of use of titles and designation.
Skills: EnglishFrenchAdv Adm - PerfMon & TuningIntegration ArchitectureProcess Management What you can expect from us:Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
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