Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Critical Operations and Reliability Engineering team aims to drive customer joy by thoughtfully managing risk and minimizing impact across Netflix. We do this through cross-functional engagement with other engineering teams, managing incidents when they happen, and promoting reliability and resilience practices throughout the organization. This role is rewarding for people who have a passion for leveraging technology and working collaboratively with others to solve business problems.  Our team is seeking individuals with a broad set of technical skills who have seen a lot of distributed systems break!  

Responsibilities Include:

Design, implement, and maintain scalable and reliable infrastructure to support Netflix Streaming Suite.

Collaborate with engineering and product teams to integrate observability, reliability, and security considerations into the entire software development lifecycle.

Develop and implement automation tools for monitoring, deployment, and incident response to ensure efficient and reliable operations.

Participate in on-call rotations to ensure the 24/7 health of the Netflix Streaming  and contribute to incident response, diagnosis, and resolution

Implement and maintain a robust incident response framework, including blame-aware incident reviews to learn from operational surprises.

Proactively identify sources of instability in distributed systems and analyze how complex systems fail from a reliability and resilience perspective.

Champion and embed a culture of reliability across the Ads organization. You will act as a force multiplier, scaling your technical expertise by creating clear documentation, developing best-practice guides, and building tooling to roll out reliability enhancements automatically. 

What We're Looking For

5+ years of experience as a Site Reliability Engineer (SRE), Production Engineer, or similar role supporting business-critical, high-traffic services.

Write code to solve problems. You are proficient in one or more languages like Python, Go, or Java and believe in automating solutions over manual effort.

Are fluent in modern cloud infrastructure. You have hands-on experience with cloud providers such as AWS/Azure/GCP, Infrastructure as Code such as Terraform, and container orchestration systems like Kubernetes.

Understand large-scale distributed systems, their common failure modes and edge cases.

Thrive on collaboration and influence. You have excellent communication skills and a proven ability to build relationships with and educate engineering partners.

Experience with incident management and response, and are a natural troubleshooter. You can calmly navigate complex production issues, identify root causes, and implement effective, lasting solutions.

Possess a growth mindset. You are relentlessly curious, committed to continuous improvement, and passionate about scaling your expertise.

Excellent communication & collaboration skills and a continuous improvement mindset

Proven ability to cultivate relationships through influence

The Netflix culture permeates our work environment. It determines who we hire, how we work together, and how we make decisions. It encourages us to bring our best every day while valuing collaboration over individual achievement. 

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $720,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix has a unique culture and environment.  Learn more here.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.