**Essential Functions:** + As a Site Reliability Engineer, you will drive system reliability, performance, and operational excellence through automation, observability, and proactive incident management. + You’ll lead **incident response** and **root cause analysis (RCA)** for complex production issues, ensuring rapid recovery, effective communication, and long-term corrective actions. By collaborating closely with engineering teams, you’ll strengthen system resilience and continuously improve reliability practices. + You’ll design and enhance **monitoring and observability solutions** using leading APM tools (logs, metrics, and traces), building intelligent alerting frameworks to proactively detect and mitigate issues. + You’ll define and maintain **SLIs/SLOs** , identify performance bottlenecks, and apply best practices in **performance optimization** , **database management** , and **Kubernetes operations** . + The role emphasizes **automation and continuous improvement** — eliminating manual tasks, optimizing CI/CD pipelines, and scaling operational efficiency through tools and scripts. + Work with a global SRE team, fostering a culture of **reliability, accountability, and continuous innovation** across teams. **Minimum Qualifications** + Bachelor’s degree in computer science, computer engineering or related field, or relevant training. Or equivalent combination + of experience and education. + 3 years’ experience in technical operations support role. + 3 years’ experience with enterprise cloud platforms. + Availability to work extended or off-cycle hours and participate in a 24/7 Site Reliability on-call rotation. **Preferred Qualifications** + Experience in e-commerce application development or operations + Previous experience with AWS, GCP & Kubernetes + Experience with APM tools such as Datadog, New Relic or Dynatrace. + Experience in an agile development environment. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.