Role Description Site Reliability Engineers on the Fleet Automation team are mission-critical for Dropbox success. The SRE team has major impact inside of Dropbox engineering from testing our disaster readiness and building our in-house multi-exabyte storage system, Magic Pocket. Check out the Dropbox Tech Blog to learn more! The Site Reliability Team consists of hybrid systems and software engineers who are responsible and take ownership for management of large scale infrastructure while improving reliability and automation. SREs are integrated within the Platform team, and we're looking for engineers who want to be a part of developing infrastructure software, maintaining it, and scaling it. You will join a small, impactful team within Dropbox that significantly influences the world. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here. Responsibilities Build scalable infrastructure to manage metadata for hundreds of billions of files, hundreds of petabytes of user data, and millions of concurrent connections Design the systems and processes that Dropbox engineers use to manage and deploy their software into productionAutomate the server provisioning process to reduce the labor of our networking engineering and datacenter operations teams. Once we plug a new server in, it walks itself through all aspects of provisioning to join the fleet without any human involvementOwn foundational services that serve as a core component of the fleet, such as DHCP, DNS, NTP, PXEBuild, test and keep the fleet up to date with the latest Operating System and KernelOwn services that monitor the health of our fleet and host remediations On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers. Requirements BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience2+ years of industry experience Demonstrated proficiency in software design and systems fluency, including understanding OS, networks, or hardware to debug system issues and identify bottlenecksExperience with using monitoring tools to maintain reliability of production servicesExperience working with Linux in a production environmentAbility to diagnose technical problems, debug code, and automate routine tasksDemonstrated skill developing distributed systemsFamiliarity with fundamental services, such as DHCP, DNS, NTP, or PXEFamiliarity with config management tools, such as Ansible, Chef, or Puppet Preferred Qualifications Experience with cloud compute services, such as AWS, Google Cloud, or Microsoft AzureEnthusiastic about new initiatives, contributing to new ideas and approaches, experimenting with them, and sharing learned outcomes. Company Description Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you. Team Description The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people. Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact. Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team. Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more. Benefits Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:  Medical, Dental & Vision allowance* Retirement, Critical Illness, Life & Income Protection allowance* Business Travel Protection: Travel medical and accident insurance Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support Mental health and wellness benefits Additional benefits details are available upon request. *Where group plans are not available, allowances may be provided Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI philosophy. Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.