Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Site Payments Associate II (Funds Management)

This role is part of the global Site Payments team.  As a Site Payments Associate II (Funds Management), you will be dealing with one of the most challenging periods of the life cycle of a clinical trial, which is crucial part of our business operations and is a vital function within the Global Clinical Development group. By joining our diverse and dynamic team of professionals, you will have the opportunity to support CRG clinical research services’ key projects and gain insight on how the payment processes is executed within the clinical trial business.

Calculate billing data for studies, including investigator fees.Set up and update investigator fee trackers.Secure finance approval for payments related to investigator funds.Perform periodic reviews of fund issues for studies and connect with Project Leads and Global Finance Analysts to resolve them.Collaborate with internal customers to develop and maintain relationships, and occasionally engage with clients to address payment-specific concerns.Handle study-related critical issues and address payment and funds-related findings. Effectively bring up project risks when appropriate.Handle and maintain the investigator funds tracker for studies transitioned to site payments.Build reports and metrics for management to track task progress, relevant metrics, and fund management.File communications and maintain trackers and systems as assigned.Build tickets to initiate workflows as assigned.Follow up with finance team members for approval updates.Advance issues to the management team for resolution.Compile data from multiple sources for investigator billing calculation, fee tracker updates, and reports.As an SPA II, assist in providing training, mentorship, and review to junior team members.