JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL supports the Whole You, personally and professionally.

At JLL, we shape the future of real estate for a better world. As a Fortune 500 company with annual revenue of $20.9 billion, operations in over 80 countries and a global workforce of more than 103,000, we create spaces, buildings, and cities where everyone can thrive. We are committed to our clients, our people, and our communities to build a better tomorrow through the power of real estate.

Our values of teamwork, ethics, and excellence are at the heart of everything we do. We foster an inclusive culture where diverse backgrounds, experiences, and ideas lead to innovative solutions for our clients. At JLL, we believe in supporting our people's growth and wellbeing, because when our people thrive, so does our business and the communities we serve.

As a Data Centre Service Delivery Manager, your primary responsibility will be to oversee the day-to-day operations of a data centre facility. You will ensure the uptime, availability, and efficiency of all systems, equipment, and processes within the data centre. You will also manage a team of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards. 

Responsibilities: 

Data Centre Operations: 

Manage and oversee the operation, maintenance, and repair of critical facility systems, including power, cooling, security, and fire suppression. 

Ensure compliance with equipment manufacturer's recommendations, industry best practices, and regulatory requirements. 

Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop strategies for optimization. 

Implement and maintain comprehensive preventive maintenance programs to minimize downtime and maximize equipment reliability. 

Team Management: 

Lead and manage a team of technicians and engineers responsible for data centre operations. 

Set clear performance expectations, provide coaching and development opportunities, and conduct regular performance evaluations. 

Foster a culture of teamwork, collaboration, and continuous improvement. 

Manage staffing needs, including hiring, training, and scheduling to ensure adequate coverage and skill sets. 

Client Relationships: 

Act as the primary point of contact for clients on operational matters, addressing their concerns, and managing expectations. 

Regularly communicate with clients to understand their evolving requirements and ensure the data centre meets their needs. 

Collaborate with sales and business development teams to support client acquisition and retention efforts. 

Compliance and Risk Management: 

Ensure compliance with data centre industry standards, regulations, and security protocols. 

Assess and mitigate risks associated with data centre operations to ensure business continuity. 

Develop and maintain emergency response plans, including contingency plans for power outages, natural disasters, and other potential disruptions. 

Budget and Cost Management: 

Prepare and manage the data centre operations budget, tracking expenses, and identifying opportunities for cost optimization. 

Review operational costs, negotiate contracts with vendors, and manage vendor relationships. 

Requirements: 

Bachelor's degree in Engineering, Computer Science, or a related field. 

HV Authorised Person (Experienced with HV Systems) 

Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either)  

C&G Pts. 1 & 2, equivalent or exceeds. 

17th Edition IEE: Wiring and Installation (Ability to attain 18th Edition through additional training)   

C&G 2391 test and inspection; BS 7671:2001 for inspection, testing and certification.  

Proven experience in data centre operations management, preferably in a mission-critical environment. 

Thorough understanding of data centre infrastructure, including power, cooling, networking, and security systems. 

Strong leadership and team management skills. 

Knowledge of industry best practices, regulatory requirements, and industry standards, such as Uptime Institute, TIA-942, and ISO 27001. 

Excellent problem-solving and decision-making abilities. 

Effective communication and interpersonal skills. 

Familiarity with data centre management software and monitoring tools. 

 

Our Commitment to Sustainability and Innovation

At JLL, we're committed to building a better tomorrow. As a Senior Facilities Manager, you'll have the opportunity to contribute to our global sustainability initiatives, helping to reduce environmental impacts across our managed properties. You'll also leverage our innovative technologies and data-driven approaches to optimize building performance and enhance occupant experiences.

Growth and Development

As part of the JLL family, you'll benefit from our global reach while working within a supportive local team. We invest in our people through comprehensive training programs, mentorship opportunities, and clear career progression pathways. Our collaborative culture encourages knowledge sharing across our global network, giving you access to best practices and expertise from around the world.

What We OfferOpportunity to lead a flagship account with significant strategic importance to our organizationPlatform to influence and shape best practices in Life Sciences real estate management globallyExposure to cutting-edge operational practices and technologies across international marketsCollaborative, innovative work environment with access to industry-leading resources and expertiseComprehensive professional development program and clear advancement pathwaysCompetitive compensation package including performance-based incentivesGlobal mobility opportunities within a growing international organization

Location:

On-site –Schwalbach, DEU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.