Litibu, MEX
6 days ago
Site Inspections Manager
A Site Visite Manager will take care of: Connecting the resort with the organizations and the meaning of their visit, Identifying key players within the operation to enhance sites and recognize those who go above and beyond to give the TMs a sense of belonging Enhance the amenities creativity and client gifts Identifying key differentiators and activations for sites on property to create bespoken remarkable experiences Empower the resort TMs with the information needed to make our guests feel welcome and recognized Accomplish during each site a strength customer relationship, differentiating the hotel from the competition As the onsite commercial face of the resort, the site manager needs to become a hotel ambassador, who inspire other TMs to commit with the site inspection purposes **What will I be doing?** Handle inquiries and follow ups promptly and professionally Coordinate with sales Managers on FAM trips, ensuring proper communication and execution Coordinate sites visits with the operation, and conduct them based on the information received from the sales manager Share sites goals and results during briefings or general TMs meeting Update them with the percentage of conversion and the impact the sites have on the business and our incomes Maintain accurate records of all site inspections and client interactions Arrange complimentary amenities for the site VIPs and leisure special guests Ensure department heads review the site alert and or VIP Leisure guest report in daily pre shift meetings and identify objectives Administration of the VIP landing page Welcome site VIPs and make sure a proper room has been assigned \(request upgrade if needed\), assist them with restaurant reservations A Site Visite Manager will take care of: Connecting the resort with the organizations and the meaning of their visit, Identifying key players within the operation to enhance sites and recognize those who go above and beyond to give the TMs a sense of belonging Enhance the amenities creativity and client gifts Identifying key differentiators and activations for sites on property to create bespoken remarkable experiences Empower the resort TMs with the information needed to make our guests feel welcome and recognized Accomplish during each site a strength customer relationship, differentiating the hotel from the competition As the onsite commercial face of the resort, the site manager needs to become a hotel ambassador, who inspire other TMs to commit with the site inspection purposes **What will I be doing?** Handle inquiries and follow ups promptly and professionally Coordinate with sales Managers on FAM trips, ensuring proper communication and execution Coordinate sites visits with the operation, and conduct them based on the information received from the sales manager Share sites goals and results during briefings or general TMs meeting Update them with the percentage of conversion and the impact the sites have on the business and our incomes Maintain accurate records of all site inspections and client interactions Arrange complimentary amenities for the site VIPs and leisure special guests Ensure department heads review the site alert and or VIP Leisure guest report in daily pre shift meetings and identify objectives Administration of the VIP landing page **Job:** _Catering and Event Services_ **Title:** _Site Inspections Manager_ **Location:** _null_ **Requisition ID:** _HOT0BUM8_ **EOE/AA/Disabled/Veterans**
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