A Site Visite Manager will take care of:

Connecting the resort with the organizations and the meaning of their visit, Identifying key players within the operation to enhance sites and recognize those who go above and beyond to give the TMs a sense of belonging

Enhance the amenities creativity and client gifts

Identifying key differentiators and activations for sites on property to create bespoken remarkable experiences

Empower the resort TMs with the information needed to make our guests feel welcome and recognized

Accomplish during each site a strength customer relationship, differentiating the hotel from the competition

As the onsite commercial face of the resort, the site manager needs to become a hotel ambassador, who inspire other TMs to commit with the site
inspection purposes

What will I be doing?

Handle inquiries and follow ups promptly and professionally

Coordinate with sales Managers on FAM trips, ensuring proper communication and
execution

Coordinate sites visits with the operation, and conduct them based on the
information received from the sales manager

Share sites goals and results during briefings or general TMs meeting Update them
with the percentage of conversion and the impact the sites have on the business
and our incomes

Maintain accurate records of all site inspections and client interactions

Arrange complimentary amenities for the site VIPs and leisure special guests

Ensure department heads review the site alert and or VIP Leisure guest report in
daily pre shift meetings and identify objectives

Administration of the VIP landing page

Welcome site VIPs and make sure a proper room has been assigned (request
upgrade if needed), assist them with restaurant reservations

A Site Visite Manager will take care of:

Connecting the resort with the organizations and the meaning of their visit, Identifying key players within the operation to enhance sites and recognize those who go above and beyond to give the TMs a sense of belonging

Enhance the amenities creativity and client gifts

Identifying key differentiators and activations for sites on property to create bespoken remarkable experiences

Empower the resort TMs with the information needed to make our guests feel welcome and recognized

Accomplish during each site a strength customer relationship, differentiating the hotel from the competition

As the onsite commercial face of the resort, the site manager needs to become a hotel ambassador, who inspire other TMs to commit with the site
inspection purposes

What will I be doing?

Handle inquiries and follow ups promptly and professionally

Coordinate with sales Managers on FAM trips, ensuring proper communication and
execution

Coordinate sites visits with the operation, and conduct them based on the
information received from the sales manager

Share sites goals and results during briefings or general TMs meeting Update them
with the percentage of conversion and the impact the sites have on the business
and our incomes

Maintain accurate records of all site inspections and client interactions

Arrange complimentary amenities for the site VIPs and leisure special guests

Ensure department heads review the site alert and or VIP Leisure guest report in
daily pre shift meetings and identify objectives

Administration of the VIP landing page