**Overview** **ABM** is hiring a **Site HR Partner** at **UPS Air Service Division** to support approximately 100 ABM union shuttle employees, supervisors and managers. This position serves as a consultant to front-line leaders on human resource-related issues. The successful HR Manager acts as an on-site employee champion and change agent. The role assesses and anticipates HR-related needs and implements innovative and practical solutions through a strong process and metrics focus. Advises account level management regarding policies and programs including recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, training, AAP/EEO, and special projects. May contribute to the development of unit specific policies or programs. This role is **Onsite (Mon-Fri)** at **4703 Allmond Avenue, Louisville, KY 40214.** **ESSENTIAL FUNCTIONS** + Consults with line management, providing HR guidance when appropriate. + Building and maintaining an environment for our Team Members that results in a high customer focused and engaged workforce. + Oversee compliance with CBA, including handling grievances and union relations + Review onboarding and orientation for new leaders. + Analyzes trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement. + Partner with leadership to understand current and future staffing needs. + Partner with Talent Team to develop workforce plans that respond to current and future staffing needs. + Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members. + Ability to read and understand data to inform continuous improvement and inform decision making. + Manages and resolves employee relations issues. + Conducts effective, thorough and objective investigations. + Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal as needed/required. + Provides day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions). + Works closely with front line leaders to improve work relationships, build morale, and increase productivity and retention. + Provides HR policy guidance and interpretation. + Provides guidance and input on business restructures, workforce planning and succession planning. + Identifies training needs for business and individual coaching needs. + Participates in evaluation and monitoring of training programs to ensure success. + Follows up to ensure training objectives are met. + Partner with HR Centers of Excellence to deliver programs to meet organizational goals. + Review key business performance targets and their related talent implications with business leaders. + Support customer retention and business development though direct involvement with key customer base. + Identify and drive the sharing of best practices across functions to facilitate continuous improvement. + Understand and mitigate corporate risk associated with relevant employment laws/policies. **QUALIFICATIONS** + Bachelor’s Degree in Human Resources Management or related field; in lieu of degree, 5+ years of related experience required + Minimum of 3 years of applicable experience in Human Resources, business operations or management + Appropriate experience with a large hourly & distributed workforce is a strong plus + Experience working with union employees preferred. + Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy. + Strong consultation and communication skills. + Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR + Intellectual agility, interpersonal flexibility and deep curiosity to learn + Exposure to strong process and project management discipline + Effective team player and networker **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf) REQNUMBER: 127073 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.