Site Coordinator

Position Profile

The Site Coordinator is accountable for the daily operations of a solo-person site. This role is responsible for performing contracted office services, including but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services.

Job Duties and Responsibilities Oversee daily operations of a mail room, copy center, or scanning facility Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment May handle courier services, reception, switchboard operations, shipping & receiving, and mail processing Serve as the primary point of contact with customers on a daily basis Implement and manage RICOH Service Excellence Programs Operate equipment/software efficiently to meet service level agreements Achieve cost-efficiency by effectively utilizing company materials and supplies Perform routine functions such as work order creation, contractor monitoring, inspections, and reporting facility issues Interact with contracted vendors, facility management, and occupants Manage office supply inventory and reordering Coordinate conference rooms and manage A/V equipment resources Maintain positive internal relationships through professional communication Collect and provide data to leadership and customers, including monthly reporting Ensure financial responsibilities are met Perform other duties as assigned Qualifications

Education, Experience, and Certifications

High school diploma or GED required Minimum 1 year of experience in a related field (B2B and/or technical) At least 1 year of customer-facing experience required Demonstrated knowledge and understanding of technology Knowledge, Skills, and Abilities Tactical thought processing Ability to present to small groups Moderate problem-solving skills Basic customer service skills Basic technical aptitude Basic written and verbal communication skills Working Conditions & Physical Demands Typical office environment with adequate lighting, ventilation, and normal temperature/noise levels Diverse work assignments requiring interpretation and application of complex material and data Some physical effort required: walking, standing, bending, reaching, lifting/carrying objects up to 50 lbs Moderate dexterity: regular use of calculators, keyboards, hand tools, and eye/hand coordination

Note: The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.