**Job Title: Site Coordinator** **Position Profile** Accountable for the daily operations of a solo-person site. Responsible for delivering contracted office services, including but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services. **Job Duties and Responsibilities** + Responsible for daily operations of a mail room, copy center, or scanning facility. + Operate office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment. + May handle: + Courier services + Reception services + Switchboard operations + Shipping & receiving + Mail delivery and processing + Maintain formal, daily communication with the customer. + Implement and manage RICOH Service Excellence programs. + Operate required equipment/software efficiently to meet service level agreements. + Optimize cost-effectiveness by managing materials and supplies efficiently. + Maintain daily routine functions, including: + Creating/completing work orders + Contractor monitoring + Inspections and reporting of facility-related issues + Supporting general office functions + May interact with contracted vendors, facility management, and building occupants. + Responsible for office supply inventory and reordering. + Coordinate conference room bookings and manage A/V equipment resources. + Maintain positive working relationships with internal teams through professional communication. + Collect and provide data to leadership and customers; may include completing monthly reports. + Ensure financial responsibilities are met. + Perform other duties as assigned. **Qualifications (Education, Experience, Certifications)** + High school diploma or GED required + 1+ years of related experience in a B2B or technical environment + At least 1 year of customer-facing experience + Demonstrated knowledge and understanding of basic office technology **Knowledge, Skills, and Abilities** + Tactical and analytical thinking + Basic presentation skills (small groups) + Moderate problem-solving abilities + Basic customer service skills + Basic technical aptitude + Strong written and verbal communication skills **Working Conditions, Mental & Physical Demands** + Office environment with standard lighting, ventilation, temperature, and noise levels + Work assignments are varied; requires interpretation and application of complex information + Some physical effort required: + May involve walking, standing, bending, reaching, lifting/carrying items up to 50 lbs + Moderate dexterity required (use of calculator, keyboard, tools, etc.) **Note:** The above statements are intended to describe the general nature and level of work being performed. They are not an exhaustive list of responsibilities, skills, or working conditions. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.