**S** **ite Coordinator, SCA** **Position Profile** The **Site Coordinator** is responsible for the daily operations of a solo-person site, performing a variety of contracted office services. These may include copy services, _managed print services, imaging._ **Job Duties and Responsibilities** + Oversees daily operations of a, copy center, or scanning facility, including operating office equipment such as PCs, copiers, multifunction devices, imaging, and mail equipment. + May be responsible for additional services such as shipping & receiving, and mail processing. + Serves as the primary point of contact with the customer on a daily basis. + Implements and manages **RICOH Service Excellence** programs effectively. + Operates required equipment/software efficiently to meet service level agreements. + Manages cost of goods by efficiently utilizing company materials and supplies. + May handle routine functions such as creating/completing work orders, contractor monitoring, inspections, reporting facility-related issues, and providing support as needed. + May interact with contracted vendors, facility management, and occupants. + Responsible for office supply inventory and reordering. + May coordinate conference room scheduling and manage A/V equipment resources. + Maintains positive internal relationships through professional communication. + Collects and provides data to leadership and customers, including monthly reporting with leadership support. + Ensures financial responsibilities are met. + Performs other duties as assigned. **Qualifications** **Education, Experience, and Certifications** + High school diploma or GED required. + Minimum of **1+ years of experience** in a related field (B2B and/or technical). + At least **1 year of customer-facing experience** required. + Demonstrated understanding of technology. **Knowledge, Skills, and Abilities** + Tactical thinking and problem-solving skills. + Ability to present to small groups. + Basic customer service and technical aptitude. + Strong written and verbal communication skills. **Working Conditions and Physical/Mental Demands** + Typically performed in an office environment with adequate lighting, ventilation, and a normal range of temperature and noise. + Requires the ability to interpret, comprehend, and apply complex material and instructions. + Some physical effort required; while work is mostly sedentary, it may involve walking, standing, bending, reaching, and lifting or carrying objects up to 50 lbs. + Moderate dexterity required for regular use of tools such as calculators, keyboards, and other office equipment. _Note: The above statements are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, skills, or working conditions associated with the role._ Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.