Shop Manager 📍 Dubuque, IA | 🚛 Hirschbach Motor Lines For more than 90 years, Hirschbach Motor Lines has built a reputation for excellence in transporting time- and temperature-sensitive freight. Today, we generate over $1 billion in revenue and are proud to be the 2nd largest refrigerated carrier in North America, headquartered in Dubuque, Iowa. We’re a growth-focused company with deep roots, providing industry-leading services backed by strong values of safety, service, and innovation. In April 2023, Hirschbach was certified as a Veteran’s Business Enterprise (VBE) by the National Veteran-Owned Business Association (NaVOBA), recognizing that we are 51% veteran-owned, operated, and controlled. About the Role We are looking for a Shop Manager to lead daily operations in our shop. This role is key to ensuring a safe, efficient, and well-organized environment while providing leadership to a skilled team. The ideal candidate combines technical expertise with strong people management skills, driving performance while upholding Hirschbach’s culture of safety and service. What You’ll Do + Lead and manage all shop operations, ensuring a safe, efficient, and compliant workforce.  + Oversee personnel functions: hiring, training, scheduling, performance reviews and coaching.  + Maintain accurate parts and tire inventory to support timely, cost-effective repairs.  + Review repair orders, vendor invoices, and maintenance reports for accuracy.  + Ensure daily reporting and communication on out-of-service equipment and operational needs.  + Perform and certify fleet inspections, ensuring compliance with federal safety regulations.  + Coordinate in-service of new trucks/trailers and manage dedicated account maintenance activities.  + Support drivers with service issues and provide clear communication to stakeholders. + Uphold OSHA, environmental, and company compliance standards.  + Manage floor-level shop operations, quality control, and offsite equipment inventory. + Leverage diagnostic tools and maintenance management software to identify and resolve technical issues.  + Foster teamwork, consistency, and problem-solving within shop staff.  + Other duties as assigned.  What We're Looking For + Bachelor's degree in a related field or equivalent professional experience (1 year = 1 year). + Minimum 4 years of experience in a truck shop or related field.  + Valid driver's license required; Class A CDL preferred.  + FHWA-qualified Equipment Annual Inspector (396.12) and Brake Inspector (396.25). + Strong leadership and people management experience.  + Excellent communication skills, both verbal and written.  + Knowledge of Federal Motor Carrier Safety Regulations (maintenance sections.) + Experience with diagnostic software (Freightliner, International, Paccar, Cummins). + Proficiency with Maintenance Management Software; knowledge of P&L is a plus.  + Strong organizational, problem-solving, and decision-making skills.  + A hands-on, motivated attitude with the ability to thrive in a demanding, fast-paced environment.  Pay & Benefits + $80,000 - $95,000 based on experience + Opportunity to earn bonus incentives! + 120 hours of PTO upon hire! + Full comprehensive benefit plan includes medical, dental, vision, company paid disability and life insurance, and more voluntary electives! + 401(k) Does this role sound like the next step in your career? Apply today and join a team that’s All in to Win!   EOE. Offer of employment in contingent upon successful completion or pre-employment drug screen and background check. Powered by JazzHR