Acheson, AB, T7X 6A1, CAN
2 days ago
Shop and Field Service Technician
**Custom Truck One Source “CTOS”** **11102 261 Street, Acheson, AB, T7X 6C7** We are currently seeking a **Heavy-Duty Technician / Mechanic** to perform both in-shop service and field (road) service calls. You’ll start by working primarily in our shop, with the opportunity to expand into more field-based work as you gain experience with CTOS equipment and as demand for field service grows in the area. + **Journeyman Alberta Skilled Trades Ticket or Red Seal, Heavy Duty Truck** + Monday - Friday, 7:30am – 4:00pm. (overtime as needed) + Perform preventive maintenance and repairs on utility trucks and equipment, including hydraulics, electrical systems, and diesel engines. + CVIP (Commercial Vehicle Inspection Program) experience preferred. + Travel as needed. + Must hold a Class 5 valid driver’s Licenses. (Class 1 or 3 a plus) + Company laptop, and phone, competitive pay, paid time off, extended healthcare, RRSP, DPSP and more. + CTOS operates from over 40 locations across North America, 10,000 plus trucks in fleet, 2600 plus employees, we support customers in the utility, forestry, construction, oil & gas, and other heavy equipment industries. **Essential Duties:** + Reports to the Service Manager, who will provide a brief description of issues and supporting information related to the vehicle. + Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service. (Must have the ability to utilize a laptop, etc. to be able to access needed information and perform diagnostic tests.) + Performs work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards. + Diagnosis and repair of Utility Trucks and Equipment. + Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics. + Inspect and services vehicles and make repairs and adjustments both at the service center and in the field. + Verify work performed, road test vehicles, as necessary. + Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately. + Tag all warranty and core parts for return. + Advises management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised. + Attends CTOS safety training and follows all safety requirements. + Attend CTOS and factory-sponsored training classes. + Understand and follow federal, province and local regulations such as those governing the disposal of hazardous waste. + Communicate easily with customers and internal departments to ensure minimal equipment downtime. + Flexibility to travel beyond the area of coverage, based on business need. + Work closely with the Service Manager to grow and improve customer satisfaction. + Additional duties or responsibilities as designated by the Service Manager. **Preferred Skills:** + Electrical, schematic / blueprints, hydraulic, welding, and related experience + Experience with Quick Serve, DTNA, or related diagnostic software. + CVIP, ANSI, and Dielectric testing desired **Basic Skills:** + High School Diploma, provincially approved High School Equivalency, or GED + Journeyman or Red Seal Heavy Equipment Technician - Off Road and/or On Road is desired. + Basic computer skills with Microsoft office + You must hold a valid driver’s license. + You must have your own tools. + Physical effort to move objects and tools; frequent stooping, bending, squatting, and kneeling and a high level of dexterity.
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