Schedule: Monday - Friday / Hours: 7:00AM - 5:00PM - schedule may vary based on the business needs Major Responsibilities:
People / Collaboration
• Engage daily with team members to coordinate work activities and support operational goals
• Interact professionally with customers to ensure service expectations are met
• Foster a respectful, collaborative work environment through effective communication and teamwork
Operations
• Evaluate current work processes and recommend improvements to enhance customer satisfaction
• Effectively manage deadline pressures while maintaining a positive, solution-oriented attitude
• Ensure customer product is stored, handled, and/or delivered in a timely, damage-free manner
• Support shipping and receiving activities, including product movement, documentation, and accuracy checks
• Complete other projects and tasks as assigned by management
Finance
• Ensure compliance with financial policies and procedures, including inventory accuracy, controls, returns, and damage reporting
• Understand how individual actions and decisions impact costs and overall profitability
Safety
• Understand and apply the location’s safety strategy in daily work
• Monitor work areas for safety issues and reinforce safe work practices through example
• Facilitate driver training related to safety, procedures, and operational expectations
• Participate in safety meetings and support safety initiatives
Growth / Customer Experience
• Present a positive, “can do” attitude when engaging with customers and internal partners
• Understand location-specific customer goals and objectives
• Identify opportunities for continuous improvement and communicate recommendations
Fleet / Assets
• Facilitate driver training related to equipment use, processes, and compliance standards
• Verify vehicles and equipment are in proper working order and report issues as needed
• Complete and submit required maintenance documentation to the appropriate vendor (PTL, etc.)
• Ensure vehicles and equipment are properly secured when not in service