Shift Supervisor Cape Town
TotalEnergies
Country South Africa City CAPE TOWN Workplace location CAPE TOWN-HERON CRESCENT(ZAF) Employer company TotalEnergies Marketing South Africa (Pty) Ltd Domain Operations Type of contract Regular position Experience Less than 3 years Context & Environment Technical: Substantial storage capacity with little buffer stock along the supply chainLegal: historical practice of hospitality Social: BBBEE requirements / Labor Unions / Transporter UnionsMonthly prices change results in fluctuating demand and pricing exposureIndustry relationships Activities Key Responsibilities
Marketing / Asset ManagementOversee and manage all plant operations, ensuring all depot/gantry activities and product movements are executed safely, accurately and efficientlyMaintain effective stock control, ensuring:Stock gains/losses remain within acceptable standardsDaily product reconciliation to support quality controlManage the loading and issuing of all productsto ensure:The correct product, at the correct time, in the correct quantityCompliance with service levels and transport KPIs for improved customer satisfactionPerform regular gantry and driver compliance inspections (Work Instructions, housekeeping, vehicle operating standards), reducing incidents and ensuring adherence to transport legislationResolve customer queries promptly, contributing to an improved customer experienceAssist with on‑the‑job training for employees and interns, supporting rotation and skills development in line with programme objectivesPerform any other duties reasonably assigned by the Depot ManagerEnsure accurate and detailed shift handoversInvestigate product losses, addressing variances caused by administrative errors or incorrect loading
To effectively manage and minimise HSE risks within the area of responsibility by ensuring:
Full compliance with all HSE policies, rules, guidelines and legal requirementsPromotion of a safe working environment, contributing positively to company HSE KPIs and risk‑reduction strategiesIdentification, maintenance and enforcement of HSE competency requirements within the area of responsibilitStrategy
Supervise depot operations in line with relevant legislation and industry regulationsEnsure high customer service levels, contributing to the effective management and efficient functioning of the terminalSupport operational excellence by aligning daily activities with strategic depot and terminal goalsMarketing / Asset ManagementOversee and manage all plant operations, ensuring all depot/gantry activities and product movements are executed safely, accurately and efficientlyMaintain effective stock control, ensuring:Stock gains/losses remain within acceptable standardsDaily product reconciliation to support quality controlManage the loading and issuing of all productsto ensure:The correct product, at the correct time, in the correct quantityCompliance with service levels and transport KPIs for improved customer satisfactionPerform regular gantry and driver compliance inspections (Work Instructions, housekeeping, vehicle operating standards), reducing incidents and ensuring adherence to transport legislationResolve customer queries promptly, contributing to an improved customer experienceAssist with on‑the‑job training for employees and interns, supporting rotation and skills development in line with programme objectivesPerform any other duties reasonably assigned by the Depot ManagerEnsure accurate and detailed shift handoversInvestigate product losses, addressing variances caused by administrative errors or incorrect loading
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