We are looking for Shift Leaders to join the Buffalo Wild Wings GO team!

Shift Leaders play a key role in supporting daily operations, coaching team members, and delivering an excellent guest experience. They set goals, assign tasks, and motivate the crew, celebrating wins and providing feedback in real time.

Responsibilities

Team Leadership

Support a respectful, positive team environmentCommunicate shift priorities, goals, and results with the teamHelp train new team members and provide ongoing coachingMotivate and guide crew members to perform at their best

Operational Excellence

Create and maintain a guest-first cultureResolve guest issues quickly and professionallyEnsure brand standards, systems, and procedures are followedMaintain a safe, secure, and clean work environment by enforcing safety, food safety, and sanitation practices

Profitability & Results

Support sales goals and help drive resultsExecute operational standards and promotional initiativesManage cash handling accurately during your shiftEnsure products are prepared and served according to standardsSkills and QualificationsPrevious restaurant, retail, or supervisory experience preferredStrong communication and leadership skillsBasic math, writing, and computer skillsAt least 18 years of age (where applicable)High school diploma or equivalent preferredCompetencies

Focus on Guests

Exceeds guest expectations with urgency and careSeeks ways to improve the guest experienceResolves concerns using recommended guest recovery practices

Passion for Results

Sets and maintains high standards for self and othersConsistently meets or exceeds goalsContributes to overall team performance

Problem Solving & Decision Making

Identifies issues and works to resolve them quicklyUses available information to make sound decisionsInvolves others when appropriate

Team Relationships & Integrity

Builds strong, respectful relationships with team membersDemonstrates honesty and follows through on commitmentsLeads by example and supports a positive team cultureCompany Introduction

It all started with a craving.
In 1982, two friends from Buffalo, New York, Jim Disbrow and Scott Lowery, had just moved to Ohio. They couldn’t find real Buffalo-style chicken wings anywhere, so they decided to open their own place. That first restaurant grew into Buffalo Wild Wings, a brand that became known for great wings, bold flavors, and a love of sports.
Buffalo Wild Wings GO carries that same spirit forward. GO is designed for today’s guests who want all the flavor and excitement of Buffalo Wild Wings in a fast and convenient takeout and delivery setting. The food is the same, the energy is the same, but the experience is built around speed and simplicity.