Job description / Role Job Type
Full Time Job Location
Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Engineering - Electronics & Telecom Company Industry
Travel, Hotel & Tourism Company description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo!

Job descriptionKey responsibilities:Manage and resolve complex issues for the ServiceNow Technical Support team, focusing on performance and instance availabilityServe as the final point of escalation within the technical support departmentMentor junior team members on various technologiesQuickly gain and apply understanding of the ServiceNow platformInteract directly with customers, requiring strong interpersonal and technical skillsWork flexible hours, including evenings, weekends, and holidays as neededQualifications

Bachelor of engineering / power department
Good command of the English language
Skilled in using computers

Additional information

He should have at least two years experience in the same position in a similar property.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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