Location: Bucharest, Romania

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of defence and security, aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

 

In Romania, we are advancing innovation through software engineering, research and development, delivering solutions in key markets in which Thales Group operates. Our engineers design, develop and integrate solutions that impact global industries – from fully operational systems and subsystems for naval warfare and maritime security operations, to air traffic management systems, satellite-based solutions, tactical indoor simulations, identity and biometric technologies and more.

Job summary

You will provide operational support and technical leadership for the PAS infrastructure, ensuring secure, reliable, and efficient access management across systems. This role focuses on supporting and coaching PAS administrators, delivering engineering-level input into operational improvements, and maintaining up-to-date Standard Operating Procedures (SOPs) to ensure compliance and clarity in daily operations. You will need to deliver proactive and structured support aligned with ITIL processes, focusing on service improvement.

Responsibilities:

PAS Admin coachingPAS Admin support (Tickets Management after escalation).Interact with other departments to ensure integration of new services and solutionsDesign and documentation of SharePoint architectureImplementation and advanced configuration of search services, user profiles and managed metadataContribute to CAB (Change Advisory Board)Knowledge base updateStandard Operating Procedure ManagementTestbed ManagementSecurity Patch testing

ITIL Processes:

Event Management - beginnerIncident Management – intermediateService Request Management - beginnerChange Management - intermediateService Level Management - beginnerProblem Management - intermediateService Asset & Configuration Management - beginner

Required Skills & Experience:

IaaS, DMZ, SSI – beginnerPAS – seniorActive Directory proficiency (OU, NTLM, Kerberos, Service Principal Name) – seniorInfrastructure concepts (IP, DNS, Firewall) – seniorVMWare basics – seniorGood knowledge of SQL (permission management) – beginnerIn-depth knowledge of SharePoint Server:Able to implement advanced configurations of SharePoint services, (User profile, Search Service) – seniorAble to design and document the Sharepoint architecture – intermediateAble to interact with other departments to ensure integration of new solutions and services – beginnerAble to configure and analyze ULS logs. – seniorAble to assist and support L1/L2 – intermediateProficiency in PowerShell and SharePoint administration tools. – seniorKnowledge of database backup and recovery principles – intermediateTroubleshooting and problem-solving skills. – seniorAble to handle certificates/encryption keys – intermediateFluent English

Behavioral skills:

Clear communication on technical issues (oral and written)Stress management and attention to detailEffective team collaboration

Key Deliverables:

Documentation and training materialsResolved support and incident ticketsDeployment proceduresKnowledge base articlesStandard Operating Procedures (SOPs)

Tools:

ITM

Certification:

ITIL V4 foundation

Mobility:

Flexibility to travel between France and BelgiumNo work from home availableOn-boarding period: 2 months

Your careeer at Thales:

Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competences in different areas:

Room and attention to personal development.Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex SolutiomChoose between a technical expertise or a leadership path.Build an international career within a leading Engineering Group.Work for different Thales domains & entities.

Your immediate benefits:

24 holiday days a yearBenefit OnlineA good work-life balance which includes flexible working hoursA comprehensive compensation and benefit package including medical coverage & life insuranceGoFluent & Udemy SubscriptionEngineering, Technology & Management Academies

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.