Job Type:

Regular

Work Location:

Client Support Center - Southlake, TX 76092

Overview:

The Operations Administrator provides essential administrative and organizational support to ensure smooth day-to-day office operations. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment, excels at multitasking, and takes pride in keeping teams organized, informed, and on track. The successful candidate will serve as a central point of contact for internal coordination, scheduling, communications, and administrative processes.

What's in it for you?  

Competitive pay, paid weekly  Work remotely, from home  Health/Dental/Vision benefits  401K Program with matching  Paid Time Off  Paid Holidays  $30 Mobile Reimbursement  Scholarship opportunities for employees and direct family members  Employee Assistance Program  Leadership Development Program  Employees special pricing for multiple clients

Job Description:

Administrative Support

Manage complex calendars, schedule meetings, and coordinate travel arrangementsPrepare, proofread, and distribute correspondence, reports, presentations, and meeting materialsMaintain organized physical and digital filing systems, ensuring documents are accurate, accessible, and up to dateAnswer and route emails and inquiries in a professional and timely manner

Coordination & Scheduling

Schedule and coordinate internal and external meetings, including preparing agendas, taking minutes, and distributing action itemsAssist in planning and executing company events, team meetings, and off-site activitiesServe as a liaison between departments to facilitate communication and follow-through on operational tasks

Data & Records Management

Enter and maintain accurate data in company databases, spreadsheets, and operations platformsTrack project timelines, deadlines, and deliverables; flag issues to appropriate team membersPrepare routine reports and dashboards summarizing operational or administrative activityProcess expense reports, invoices, and purchase orders in accordance with company procedures

Office Operations

Serve as the primary point of contact for facilities, IT support requests, and building managementDevelop and maintain standard operating procedures (SOPs) for routine administrative processesIdentify opportunities to improve workflow efficiency and recommend solutionsSupport leadership with special projects and ad hoc administrative needs as they arise

Qualifications:

Required

2+ years of experience in an administrative assistant, executive assistant, or office coordinator roleProficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)Exceptional organizational skills with strong attention to detailStrong written and verbal communication skillsAbility to handle confidential information with discretion and professionalismProven ability to prioritize and manage multiple tasks simultaneously in a deadline-driven environment

Preferred

Associate or bachelor’s degree in business administration or a related fieldExperience with project management tools (e.g., Asana, Monday.com, Trello)Familiarity with SalesforceExperience supporting senior leadership or executive teams

Competencies

Proactive & Self-Directed — Anticipates needs and takes initiative without waiting to be askedCollaborative — Works effectively across teams and builds strong working relationshipsAdaptable — Adjusts priorities gracefully when plans changeService-Oriented — Approaches every task with a helpful, can-do attitudeTechnologically Savvy — Comfortable learning new tools and systems quickly

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.