By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Job Purpose** Support Sales Force Effectiveness and efficiency and **drive the digital transformation of sales operations** by implementing new systems and tools. Lead **Sales Resource Optimization (SRO)** , Segmentation & Targeting, and Territory Alignment. Continuously provide actionable insights to the sales force and business units to **maximize commercial impact and operational excellence** . **Role Core Responsibilities & Accountabilities** + **Own and lead** Territory Alignment, Segmentation & Targeting, Cycle Planning, and Sales Force Incentive & Performance Calculations. + Set sales targets across teams in alignment with business priorities and strategic goals. + Act as the **primary CRM owner** , ensuring effective usage, administration, and continuous improvement of CRM systems. + Develop and deliver performance dashboards and reports, enabling data-driven decision-making across sales and HQ teams. + Create and maintain weekly/monthly lead and lag performance analyses. + Lead recurring segmentation processes and ensure alignment with evolving market dynamics. + Manage CRM survey processes and act as the **first point of contact for all CRM-related issues and tickets** . + Support leadership team with performance analytics and facilitate strategic performance review meetings. + Champion digital transformation initiatives by **scouting and integrating global best practices** . + Lead the digitalization of consent processes and operations. + **Define and document SOPs and best practices** to ensure consistency and scalability. **Role Mandatory Responsibilities** + Adhere to Takeda’s Information Security and Technology Use policies. + Serve as a Quality Ambassador by promptly reporting any product-related concerns to the Quality team. + Uphold integrity and ethical conduct in alignment with Takeda’s values (Takeda-ism). + Complete all mandatory trainings and ensure team compliance with relevant policies and procedures. + Lead by example in the accurate and timely use of company systems (e.g., Concur, Dakika, Bloom), fostering process discipline across the team. + Proactively raise compliance or ethical concerns through appropriate Takeda reporting channels **Job Dimension** + OPEX responsibility: Yes + Financial Responsibility: Yes + Volume Impact: Yes + Revenue Impact: Yes If yes, please explain the impact (Max 30 words): **Directly influences sales force productivity and commercial performance through strategic planning, digital enablement, and operational excellence.** **Role required Qualifications & Capabilities** + **Education:** Graduate degree in Business Administration, Economics, or Engineering. **MBA or MA preferred.** + **Experience:** Minimum 5 years in SFE, Commercial Excellence, Business Intelligence, or Project Management. **Experience in pharma or healthcare industry is a strong plus.** + **Language:** Fluent in English (written and verbal); **Turkish proficiency.** + **Certifications:** Project Management certification (e.g., PMP) is a plus. + **Digital & Technology:** Advanced proficiency in MS Office, Power BI, and analytical tools. **Experience with CRM platforms (e.g., Veeva, Salesforce) is highly desirable.** **Capabilities & Behaviors:** + Strong analytical and problem-solving skills + Digital fluency and strategic thinking + Agility and ability to manage multiple priorities + Excellent stakeholder management and communication skills + **Proactive mindset with a focus on continuous improvement** **Locations** Istanbul, Turkey **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time