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Job Description

Job Purpose

Support Sales Force Effectiveness and efficiency and drive the digital transformation of sales operations by implementing new systems and tools. Lead Sales Resource Optimization (SRO), Segmentation & Targeting, and Territory Alignment. Continuously provide actionable insights to the sales force and business units to maximize commercial impact and operational excellence.

Role Core Responsibilities & Accountabilities

Own and lead Territory Alignment, Segmentation & Targeting, Cycle Planning, and Sales Force Incentive & Performance Calculations.Set sales targets across teams in alignment with business priorities and strategic goals.Act as the primary CRM owner, ensuring effective usage, administration, and continuous improvement of CRM systems.Develop and deliver performance dashboards and reports, enabling data-driven decision-making across sales and HQ teams.Create and maintain weekly/monthly lead and lag performance analyses.Lead recurring segmentation processes and ensure alignment with evolving market dynamics.Manage CRM survey processes and act as the first point of contact for all CRM-related issues and tickets.Support leadership team with performance analytics and facilitate strategic performance review meetings.Champion digital transformation initiatives by scouting and integrating global best practices.Lead the digitalization of consent processes and operations.Define and document SOPs and best practices to ensure consistency and scalability.

Role Mandatory Responsibilities

Adhere to Takeda’s Information Security and Technology Use policies.Serve as a Quality Ambassador by promptly reporting any product-related concerns to the Quality team.Uphold integrity and ethical conduct in alignment with Takeda’s values (Takeda-ism).Complete all mandatory trainings and ensure team compliance with relevant policies and procedures.Lead by example in the accurate and timely use of company systems (e.g., Concur, Dakika, Bloom), fostering process discipline across the team.Proactively raise compliance or ethical concerns through appropriate Takeda reporting channels

Job Dimension

OPEX responsibility:                         YesFinancial Responsibility:                   YesVolume Impact:                                 YesRevenue Impact:                               Yes

If yes, please explain the impact (Max 30 words): Directly influences sales force productivity and commercial performance through strategic planning, digital enablement, and operational excellence.

Role required Qualifications & Capabilities

Education: Graduate degree in Business Administration, Economics, or Engineering. MBA or MA preferred.Experience: Minimum 5 years in SFE, Commercial Excellence, Business Intelligence, or Project Management. Experience in pharma or healthcare industry is a strong plus.Language: Fluent in English (written and verbal); Turkish proficiency.Certifications: Project Management certification (e.g., PMP) is a plus.Digital & Technology: Advanced proficiency in MS Office, Power BI, and analytical tools. Experience with CRM platforms (e.g., Veeva, Salesforce) is highly desirable.

Capabilities & Behaviors:

Strong analytical and problem-solving skillsDigital fluency and strategic thinkingAgility and ability to manage multiple prioritiesExcellent stakeholder management and communication skillsProactive mindset with a focus on continuous improvement

LocationsIstanbul, Turkey

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time