Hyderabad, Telangana, IN
1 day ago
SF Service Cloud 166801
Key Responsibilities: Design, develop, test, and deploy high-quality Salesforce solutions, primarily focusing on Service Cloud features such as Console, Omnichannel, Case Management, Knowledge, and CTI integrations. Write robust, scalable, and efficient Apex code, Triggers, Visualforce pages, and Lightning Web Components (LWC) / Aura Components. Implement and manage Salesforce integrations with external systems using REST/SOAP APIs, Platform Events, and other relevant technologies. Conduct code reviews, ensuring adherence to Salesforce best practices, coding standards, and security guidelines. Collaborate closely with Salesforce Business Analysts, QA, and other developers to translate business requirements into technical solutions. Provide technical guidance and mentorship to junior developers. Participate in release management, change management, and deployment activities. Troubleshoot and resolve complex technical issues related to the Salesforce platform. ##LI-DNI

Bachelor's degree in Computer Science, Information Technology, or a related field. 6-10 years of hands-on experience as a Salesforce Developer, with significant experience in Service Cloud. Proficiency in Apex, Visualforce, Lightning Components, SOQL, and SOSL. Strong understanding of Salesforce configuration (workflows, process builder, flows, custom objects, fields, validation rules, permissions). Experience with Salesforce APIs (REST, SOAP, Metadata API). Familiarity with deployment tools and methodologies for Salesforce e.g Copado Excellent problem-solving, analytical, and communication skills. Ability to work effectively in an Agile development environment.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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