**Why join Stryker?** We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting  stryker.com Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific. **Know** **someone at Stryker?** Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program (http://careers.stryker.com/referrals/) **Who we want:** + **Analytical problem solvers.** People who go beyond just fixing issues to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. + **Strategic thinkers.** People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting. + **Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. **What you will do:** + ​​​Developing and maintainingcatalog forms, workflows, automations, integrations and configurations pertaining to the requests, order guides and record producer applications in ServiceNow. + Implementing Flow Designer, Client Scripts, business rules, UI Actions, approval workflows and all other configurations for the creation, management and maintenance of catalog forms, order guides and record producers. + Designing and implementing automations within ServiceNow. + Implementing best practices for development while understanding and utilizing update sets to move configurations and development work between instances. + Participating in requirements gathering and workshops. + Ensuring compliance with ITIL best practices.  + Provide input and direction to stakeholders and requestors as an expert in service catalog design and delivery. + Experience with testing best practices, creating test scripts, regression testing and user acceptance testing. **What you will need:** **Education & special training:** + Bachelor’s degree required or equivalent work experience **Qualifications & experience:** + 4+ years of ServiceNow development experience + ServiceNow Expertise: A strong understanding of the ServiceNow platform and its capabilities. Including but not limited to, ITSM, Service Requests, Change Requests, Record Producers, Order Guides, Reporting, Workflow and flow designer + Experience with Orchestration, AD/LDAP integrations, EntraID (Azure) integrations, API Integrations, including REST/SOAP.  + Strong Proficiency in JavaScript, GlidesScript, REST, XML, and other relevant technologies. + Ability to troubleshoot, analyze, and resolve technical issues, including complex workflows, custom table references and automations. + Strong communication and collaboration skills to work effectively with cross-functional teams.  + Familiarity with the ITIL framework and its application in service management.  + Experience with SOX enforced policies/procedures and working in a regulated environment is preferred.  + Ability to manage multiple tasks, projects and priorities in a fast-paced environment. + Ability to support different time zones based on the project/business stakeholders being engaged. + ServiceNow certifications (e.g., CSA, CIS) are often preferred. + Experience with Microsoft Power Automate preferred. + ServiceNow architecture and design experience preferred. **About Stryker** Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually. More information is available at stryker.com (http://www.stryker.com./) Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.