Kforce has a client in Frisco, TX that is seeking a ServiceNow ITOM Developer. The ideal candidate will have over 5years of experience in ServiceNow ITOM implementation, design, and delivery, with hands-on experience in pre-sales and solution activities. The role also requires experience working with financial sector clients, providing tailored solutions that meet their unique business needs. The candidate must hold the ServiceNow Certified System Administrator (CSA) and ITOM Certifications Key Responsibilities: * Lead the design, implementation, and customization of ServiceNow ITOM solutions to meet client needs, particularly within the financial sector * Collaborate with clients to understand business requirements and develop ITOM solutions that streamline customer service operations and enhance the customer experience * Participate in pre-sales activities, including gathering requirements, proposing solutions, developing estimates, and presenting ServiceNow ITSM capabilities to prospective clients * Configure and customize ServiceNow ITOM reports and Dashboards to fit client specifications * Work with cross-functional teams to ensure seamless delivery of ServiceNow ITOM solutions, including project management, development, and testing teams * Support integrations between ServiceNow ITOM and their party databases * Provide ongoing support during post-implementation phases, addressing any issues or optimizations needed to improve system performance * Train and guide clients and internal teams on ServiceNow ITOM best practices, ensuring effective use of the platform * Stay updated on the latest ServiceNow releases and industry trends, incorporating new features and functionalities to improve ITSM solutions * Ensure compliance with financial industry regulations and standards when implementing ServiceNow ITOM solutions for clients in the financial sector