**Job Summary:** We are seeking a highly skilled **Senior ServiceNow Developer** to join our dynamic team. This role will be instrumental in designing, developing, and implementing innovative solutions on the ServiceNow platform, with focus on **IT Asset Management (ITAM) and Configuration Management Database (CMDB)** . The ideal candidate will have a deep understanding of ServiceNow best practices, extensive hands-on development experience, and the ability to drive automation and optimization initiatives. **Key Responsibilities:** + Contribute to the design, development, and implementation of **ServiceNow ITAM/CMDB solutions** to support business requirements. + Partner with business leaders, process owners, and IT teams to **gather and analyze requirements** , ensuring alignment with organizational objectives. + Conduct **workshops and stakeholder interviews** to understand pain points, business needs, and areas for automation. + Develop, configure, and maintain **ServiceNow modules** , ensuring high performance and scalability. + Provide **technical guidance and mentorship** to junior developers and ServiceNow administrators. + Facilitate **User Acceptance Testing (UAT)** activities, gathering feedback and ensuring successful deployment. + Analyze existing business processes and identify opportunities for **automation and optimization** using ServiceNow capabilities. + Stay updated on **ServiceNow best practices and industry trends** , particularly in Health & Safety compliance. + Act as a **bridge between business teams and IT** , ensuring seamless communication and alignment of objectives. **Qualifications & Skills:** + **4+ years of experience** in ServiceNow development and implementation. + **Certified ServiceNow Administrator (CSA)** certification is required. + **ServiceNow Certified Application Developer (CAD)** certification is required. + **Certified Implementation Specialist – ITAM/CMDB** (preferred). + **ITIL v3 Foundations Certification** is a plus. + Strong experience in hosting and facilitating **SCRUM sessions** with development teams. + Proven expertise in **ServiceNow ITAM / CMDB** . + Hands-on experience with **ServiceNow scripting, workflows, UI policies, business rules, and integrations** . + Excellent problem-solving, analytical, and communication skills. + Ability to work in a fast-paced environment and manage multiple projects effectively. **Why Join Us?** + Work on cutting-edge **ServiceNow** projects that drive business transformation. + Be part of an innovative and collaborative team. + Opportunities for continuous learning, professional growth, and **ServiceNow certifications** . + Competitive salary and benefits package.