ServiceNow Developer SENIOR

Seize your opportunity to make a personal impact as a ServiceNow Technical Lead supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a ServiceNow Technical Lead, you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Technical Lead joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service.

   

HOW A ServiceNow Technical Lead WILL MAKE AN IMPACT

Act as a technical leader and subject matter expert across all aspects of the ServiceNow platform for USPS Enterprise Technology ServicesEnsure ServiceNow best practices are implemented and recommend out of the box solutions where appropriateLead upgrade initiatives and ensure platform currencyEnsure proper documentation of ServiceNow solutions according to standardsKeep up to date on ServiceNow functionality and make recommendations on how new features can be used to enhance business processesContinuously improve methods and practices to achieve increased quality and value deliveryAnalyzes systems and procedures to refine their formulation and converts them to programmable formatsWrites or updates software specificationsCreates logical data models based on functional requirementsPerforms quality assurance review of specifications for internal and external deliveryTroubleshoots and provides technical support and solutions to usersDevelops analytical tools for use in the design and redesign of systemsAnalyzes detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristicsPrepares and updates documentation for new or existing systemsMonitors system effectiveness in satisfying user needsMay provide guidance and work leadership to less-experienced analysts.Maintains current knowledge of relevant technologies as assignedParticipates in special projects as required

WHAT YOU’LL NEED TO SUCCEED:

Education:

Bachelor's degree in a Computer Science or related technical discipline; OR the equivalent combination of education, technical certifications or training, or work experience.

Required Experience:

8+ years of experience with Software Development Lifecycle5+ years of experience with ServiceNow platform

Required Skills & Abilities:

Proficient in the following qualifications:Experience with ServiceNow development with knowledge of code best practicesKnowledge/experience with functional and technical knowledge of ServiceNow platform and architectureEffective liaison leading technical development teamsKnowledge/experience of SDLC practicesStrong facilitation skills to effectively lead discussions across multiple groupsOral and written communication skills including presenting to managementKnowledge/experience with Agile MethodologiesChange Management and Configuration Management (VersionOne, ServiceNow, etc.)Problem/Risk ManagementMS Office Suite

Security Clearance Level:

Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprintingThis position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location:

100% remote in the U.S.

GDIT IS YOUR PLACE:

401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your career.Professional growth opportunities including paid education and certifications.Cutting-edge technology you can learn fromRest and recharge with paid vacation and holidays

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