Job Description We are seeking a motivated and detail-oriented Junior ServiceNow Administrator who can also support ticket triaging and contribute to Power Platform (Power Apps, Power Automate) development. This hybrid role is ideal for someone with foundational ServiceNow experience and a passion for low-code/no-code solutions. Key Responsibilities: • Perform basic ServiceNow administrative tasks (user management, form updates, workflows, etc.) • Triage incoming IT support tickets, ensuring proper categorization, prioritization, and assignment • Develop simple Power Apps and Power Automate flows to streamline business processes • Collaborate with IT and business teams to facilitate communication and understanding of issues and needs • Assist in troubleshooting issues as needed We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 5+ years ServiceNow Administration: • Basic configuration and maintenance (users, groups, roles, forms, workflows) • Familiarity with Incident and Request modules Ticket Triage & Support: • Experience with IT support ticketing systems • Ability to assess, categorize, and assign tickets efficiently • Strong attention to detail and prioritization skills Microsoft Power Platform: • Hands-on experience building apps with Power Apps • Creating and (SOME) managing workflows using Power Automate • Ability to translate business needs into low-code solutions Communication & Collaboration: • Clear written and verbal communication • Comfortable working with cross-functional teams • Strong documentation and reporting skills 2+ years of hands on PowerApp development null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.