Trane Deutschland GmbH is looking for a
Service Team Leader (m/f/d)
for our location in Oberhausen
In this position, you will be responsible for coordinating and supervising a team of service technicians in a region. In addition, you will develop and manage administrative processes and resource planning to optimize productivity, capacity utilization, and margins. You will create transparency in key performance indicators, assist with analyses, and ensure accurate input for billing. You will coordinate international agreements and drive continuous improvements to further strengthen efficiency and business development.
Tasks:
Leadership, support, and development of a team of service technicians
Planning and preparation of installation and repair assignments
Ensuring compliance with safety guidelines and standards
Evaluating safety-related requirements in the field and assisting with training
Working closely with internal teams to optimize resource planning and service quality
Administrative responsibility for the compressor workshop
Communication interface with internal and external customers to ensure high customer satisfaction
Requirements:
Completed training as a mechatronics engineer for refrigeration technology, refrigeration plant engineer, or in a related technical field with experience in refrigeration technology, ideally further training as a technician or master craftsman
Professional experience with a focus on operations management, project management, or team leadership
Experience in leading a team, preferably with knowledge of performance management, employee appraisals, and conflict management
Strong initiative, entrepreneurial thinking, and goal-oriented work
Very good communication skills in German and English, both verbal and written
Good knowledge of MS Office
Offer:
A highly motivated professional team
A competitive and attractive salary package
A company car for private use for your flexibility
Programs for professional and personal development
An employer-funded pension plan for a worry-free future
Job bike offer for environmentally friendly mobility
International career opportunities through our corporate structure...
We are proud of our winning culture, which is inclusive and respectful at its core. We share a passion for customer service, caring for others, and boldly challenging what is possible for a sustainable world.
Does this sound interesting to you? Great! Then take action and send your application with the usual documents to: bewerbungen@trane.com or use our career portal at tranetechnoglies.com. We look forward to hearing from you!
We are committed to achieving diversity in our workforce that reflects our society. We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, or any other legally protected status.