Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.
Together, we pursue a shared mission to create a more sustainable future.

Job Description

Essential Functions / Responsibilities:

The Service Supervisor and Account Manager (80/20 split) will lead, direct and assist service technicians to meet quality, schedule and cost objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.

Additionally, you will promote and sell our complete pure water/ultrapure treatment systems to light industry clients in the Denver Colorado region. You will support clients in the region for expansions, additions, water conservation projects, and account management of existing customers. Veolia Water Technologies and Solutions (VWTS) carries one of the broadest product lines in our industry, ranging from service deionization to standard reverse osmosis systems. In this role you will develop and execute growth plans for the assigned region. Collaboration with adjacent team members is a must for this role. A successful candidate will be skilled in communication, lead with technical competency, and win with integrity.

Direct and manage the activities of the service team and provide technical, quality, production, and service leadership to the team to deliver on quality, schedule and cost goalsProvide ongoing support in scheduling resources, technical leadership and facilitating the flow of equipment to meet customer requirementsResponsible for account ownership of ongoing and supplemental business as well as account renewalsSupport and lead process improvement initiatives to reduce cycle time, improve inventory turns and reduce manufacturing lossesPerform administrative duties to support the business including timecards, labor vouchers, self-audits, absence reviews, and missing time corrections.Coach and counsel employees regarding individual performance and development needsPractice sound human relations and communications skills in order to motivate the team in safety, quality and productivity/service.Review production and service orders and implement production and service schedulesAnalyze and diagnose equipment problems and take corrective measures to minimize downtime and interruption of schedulesEnsure the facility is meeting all regulatory and non-regulatory compliance obligations including, but not limited to, occupancy permit/business license, fleet compliance and ISO quality systems and certificationsDrive growth and change in a fast-moving and high-energy environment. Use lean six sigma methodology in driving improvementsUnderstand and communicate customer's needs, qualify leads, and work closely with the regional sales team and sales manager to leverage their expertise to create value propositions for customers and routinely provide accurate opportunity and sales forecastsCollaborate with your team leaders to develop and execute a comprehensive growth plan for the assigned territory and marketsProvide prompt and responsive service to sales clients in respective areasSupport new product launch campaigns and gather market information for the development of new product initiativesPromote a working environment to achieve excellence in Environmental Health and Safety (EHS), quality, productivity, and customer serviceOther duties as assigned

Qualifications

Qualifications / Requirements:

Bachelor’s degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in a manufacturing role)Capable of reading PID's and PLC'sHands on experience with Mechanical / Electrical and PlumbingAbility to travel frequently

Desired Characteristics:

Bachelor’s degree in Engineering is preferredDemonstrated communication skillsDemonstrated customer focusSense of urgencyStrong interpersonal and leadership skillsExperience with Health and Safety Framework/E FrameworkWater treatment experienceWorking DOT KnowledgeClear thinkerComputer and MS Office proficientSAP experienceGood driving recordSpanish SpeakingStrong understanding of the industrial marketplace and value of VWTS solutions

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive compensation and benefits that include:
● Compensation - The salary range is tied to the market for similarly benchmarked roles.  The range is
not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills,
experience, and market conditions, as well as internal peer equity.  Depending upon all the preceding
considerations for the final selected individual candidate, the offer may be lower or higher than the
stated range: $75.5-$100k USD
● Medical, Dental, & Vision Insurance Starting Day 1!
● Life Insurance
● Paid Time Off
● Paid Holidays
● Parental Leave
● 401(k) Plan - 3% default contribution plus matching!
● Flexible Spending & Health Saving Accounts
● AD&D Insurance
● Disability Insurance
● Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Water Tech does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of Water Tech, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.