Job Description DuBois Chemicals is looking for a high performing Service Representative to work onsite at a Paper Mill to support a territory with excellent upside growth potential. Responsible for providing solutions to our fleet wash, surface treatment and industrial customers by focusing on lowering their total operating costs and consistently exceeding their expectations using our diverse product lines and multiple channels to the market. Pipefitting and mechanical and electrical replacement install of electrical and air pumps. Run and maintain daily SOPs of the mill. Consistent service of DuBois equipment repair, replacements installations, chemical testing, inventory management, and providing customer with value‑add personal service. Ability to report, document, communicate findings, abnormal conditions, and offer recommendations. Demonstrate a strong technical aptitude by resolving customer’s technical challenges and assist with improving processes. Effectively communicate and collaborate with team members, as well as other cross‑functional support employees. Learn and assist with DuBois eTools, System Surveys and Cost Calculators. Effectively enter all relevant information into Analytics or an equivalent data‑collection system including chemical test results, meter/setpoint readings, inventory level/dosage rate data, GPS location, and time to service. Travel to assigned customers to conduct service audits. Must be able to perform the essential functions of this position with or without reasonable accommodations. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 2+ years of mechanical, chemical, or industrial experience. Bachelor’s degree in chemical engineering, Paper Science Engineering, or related discipline is preferred. Mechanical Aptitude in electrical and pipefitting. Proficient in performing technical/mechanical on-site testing. Ability to travel up to 25% including overnight travel (ex. to Sharonville, OH for training). Worked or interned in a mill. Strong time management skills with attention to detail. Ability to adjust to various customer needs and situations. Ability to work independently with minimal supervision.